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研究生: 郭芳寧
Kuo, Fang-Ning
論文名稱: 「伴侶動物」獸醫師工作壓力與工作滿意度之相關研究—以工作價值觀為中介變項、自我慈悲為調節變項
The Association between Companion Animal Veterinary Job Stress and Job Satisfaction: With Work Values as a Mediating, Self-Compassion as a Moderator
指導教授: 陳學志
Chen, Hsueh-Chih
口試委員: 陳學志
Chen, Hsueh-Chih
邱發忠
Chiou, Fa-Chung
郭郡羽
Kuo, Chun-Yu
口試日期: 2024/06/19
學位類別: 碩士
Master
系所名稱: 教育心理與輔導學系碩士在職專班
Department of Educational Psychology and Counseling_Continuing Education Master's Program of Educational Psychology and Counseling
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 161
中文關鍵詞: 伴侶動物獸醫師工作壓力工作價值觀自我慈悲工作滿意度
英文關鍵詞: companion animal veterinary, job stress, work values, self-compassion, job satisfaction
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202400901
論文種類: 學術論文
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  • 本研究旨在探究「伴侶動物」獸醫師工作壓力、工作滿意度之間的關係,並進一步探究工作價值觀在工作壓力與工作滿意度間的中介作用、自我慈悲在工作壓力與工作滿意度間的調節作用。
    本研究以問卷調查法發放275份線上問卷、29份紙本問卷,總計回收300份有效問卷,並使用「工作壓力量表」、「臺灣版自我慈悲量表」、「工作價值觀量表」、「工作滿意度量表」為研究工具。依據收集的數據以描述性統計、獨立樣本t檢定、單因子變異數分析、皮爾森積差相關、process迴歸分析、二階交互迴歸等統計方進行資料分析。
    研究結果發現伴侶動物獸醫師的學歷、婚姻、年齡、服務總年資、加班時數、年所得在工作壓力上有顯著差異;伴侶動物獸醫師的性別、婚姻、年齡、擔任職務、服務總年資、醫院類型、年所得在工作滿意度上有顯著差異;伴侶動物獸醫師的年齡、擔任職務、服務總年資在工作價值觀上有顯著差異;伴侶動物獸醫師的性別、婚姻、年齡、擔任職務、服務總年資、年所得在自我慈悲上有顯著差異。除此之外,工作價值觀中的發揮能力、人際滿足在工作壓力與工作滿意度之間具有部分中介作用;工作價值觀中的物質酬賞則沒有中介作用。最後,自我慈悲的自我關愛、正念覺察、普同人性在工作壓力與工作滿意度之間具有調節效果,自我慈悲的調節作用在工作壓力低時的效果比工作壓力高時的調節效果要好;然而自我慈悲整體、自我慈悲的自我批判、過度認同、自我隔絕在工作壓力與工作滿意度之間不具調節效果。

    The purpose of the study was to explore the relationship between job stress and job satisfaction among companion animal veterinarians, as well as to further investigate the mediating role of work values and the moderating effect of self-compassion on the relationship between job stress and job satisfaction.
    A total of 275 online questionnaires and 29 paper questionnaires were sent out for this study, and there were 300 effective questionnaires returned. The research tools include the "Job Stress Scale," "Taiwanese Self-Compassion Scale," "Work Values Scale," and "Job Satisfaction Scale ( MSQ)." Data was analyzed by descriptive statistics, independent-samples t tests, ANOVA, Pearson correlation analysis, process regression analysis, and Multiple regression analysis.
    The research results found that there are significant differences in job stress based on education, marital status, age, total years of service, overtime hours, and annual income of veterinarians of companion animals. Significant differences in job satisfaction were found based on gender, marital status, age, position, total years of service, type of hospital, and annual income. Significant differences in work values were found based on age, position, and total years of service. Significant differences in self-compassion were found based on gender, marital status, age, position, total years of service, and annual income. Furthermore, the use my personal abilities work values and interpersonal satisfaction partially mediates between job stress and job satisfaction among companion animal veterinarians, while material gratification in work values do not play a mediating role. Finally, self-kindness, mindfulness, and common humanity aspects of self-compassion moderate the relationship between job stress and job satisfaction, with the moderating effect being stronger under low job stress compared to high job stress. However, overall self-compassion, as well as the self- judgement, over-identification, and isolation aspects of self-compassion, do not have a moderating effect on the relationship between job stress and job satisfaction.

    第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 8 第三節 研究問題 8 第四節 名詞解釋 9 第二章 文獻探討 11 第一節 獸醫師心理健康相關研究 11 第二節 工作壓力理論相關研究 13 第三節 工作價值觀理論相關研究 15 第四節 自我慈悲理論相關研究 21 第五節 工作滿意度理論相關研究 26 第六節 工作壓力、工作價值觀、自我慈悲、工作滿意度之相關研究 32 第三章 研究方法 37 第一節 研究架構 37 第二節 研究假設 38 第三節 研究對象 40 第四節 研究工具 43 第五節 研究程序 45 第六節 資料分析與處理 47 第四章 研究結果 49 第一節 伴侶動物獸醫師在各變項的現況分析 49 第二節 不同背景變項的伴侶動物獸醫師在各變項上的差異分析 51 第三節 工作壓力、工作滿意度、工作價值觀、自我慈悲的相關分析 97 第四節 工作價值觀在工作壓力與工作滿意度之中介效果分析 103 第五節 自我慈悲在工作壓力與工作滿意度之調節效果分析 107 第五章 討論與建議 119 第一節 研究結果與討論 119 第二節 研究限制與建議 131 參考文獻 135 中文部分 135 英文部分 141 附錄 151 附錄 1 工作價值觀量表使用同意書 151 附錄 2 臺灣版自我慈悲量表使用同意書 152 附錄 3 工作壓力量表使用同意書 153 附錄 4 正式問卷 154

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