簡易檢索 / 詳目顯示

研究生: Quiroz, Gale Marie
Quiroz, Gale Marie
論文名稱: The Influence of Perceived Job Insecurity on the Performance of MSME Employees in Belize: A Mediated-Moderated Framework
The Influence of Perceived Job Insecurity on the Performance of MSME Employees in Belize: A Mediated-Moderated Framework
指導教授: 葉俶禎
Yeh, Chu-Chen
口試委員: 張媁雯
Chang, Wei-Wen
劉怡靖
Liu, Yi-Ching
葉俶禎
Yeh, Chu-Chen
口試日期: 2023/06/01
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 78
英文關鍵詞: micro, small, and medium enterprises (MSMEs), job insecurity, employee performance, employee resilience, challenge and hindrance stressors
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202300789
論文種類: 學術論文
相關次數: 點閱:87下載:5
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • The global health crisis has led to a surge in unemployment rates in Belize, increasing job insecurity levels among employees, especially those in micro, small, and medium enterprises (MSMEs). The intention of this study was to assess the prevalence of job insecurity among MSME employees in Belize and investigate how their perception of job insecurity impacts their performance. As previous studies have shown conflicting results, competing hypotheses for the job insecurity-performance relationship were proposed. Additionally, the study also sought to establish the mediating role of the challenge and hindrance stressors and the moderating role of employee resilience in the job insecurity-performance relationship. A quantitative study was conducted, and 406 MSME employees in Belize participated. As per the results, job insecurity has a detrimental influence on employee performance through a hindrance effect. Contrary to the hypothesis, the results did not support the idea that resilience moderates the job insecurity-performance relationship and enhances performance. This study enhances our knowledge regarding the effects of job insecurity on employee performance in the context of MSMEs in Belize. As MSMEs are crucial contributors to the Belizean economy, this study offers significant implications for policymakers and practitioners seeking to address the issue of job insecurity and improve the performance of MSME employees. The findings will inform policy and practice in Belize and serve as a foundation for future research in this field.

    Keywords: micro, small, and medium enterprises (MSMEs), job insecurity, employee performance, employee resilience, challenge and hindrance stressors

    TABLE OF CONTENTS ABSTRACT………………………………………………………………………………………….....I TABLE OF CONTENTS…………………………………………………………………………...II LIST OF TABLES………………………………………………………………………………….....IV LIST OF FIGURES………………………………………………………………………………......V CHAPTER I INTRODUCTION……………………………………………………………….1 Background of the Study............................................................................................1 Statement of the Problem.........................................................................................4 Research Purpose.........................................................................................................5 Research Questions.....................................................................................................6 Significance of the Study...........................................................................................6 Definition of Key Terms..............................................................................................8 CHAPTER II LITERATURE REVIEW………………………………………………………...9 Job Insecurity..................................................................................................................9 Employee Performance..............................................................................................12 Employee Resilience....................................................................................................13 Job Insecurity and Employee Performance........................................................14 The Moderating Role of Employee Resilience..................................................16 CHAPTER III METHODOLOGY……………………………………………………………...18 Research Design………………………………………………………....................................18 Research Framework ………………………………………………….................................18 Research Hypotheses………………………………………………….................................19 Research Procedure…………………………………………………....................................20 Sample and Data Collection…………………………………………………....................21 Questionnaire Design…………………………………………………................................22 Measurements…………………………………………………..............................................23 Validity and Reliability…………………………………………………................................29 CHAPTER IV DATA ANALYSIS AND FINDINGS……………………………………..39 Sample Profile Analysis………………………………………………….............................39 Pearson’s Correlation Analysis............................................................................42 Hypothesis Testing......................................................................................................45 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS……………………51 Conclusions....................................................................................................................51 Discussions.....................................................................................................................52 Theoretical Implications............................................................................................54 Practical Implications..................................................................................................55 Limitations and Future Research Suggestions..................................................57 Contributions…………………………………………………………………………………….....58 REFERENCES…………………………………………………………………………………….......59 APPENDIX A: PARTICIPATION INVITATION LETTER………………………………..74 APPENDIX B: QUESTIONNAIRE……………………………………………………………..75

    REFERENCES

    Aguiar-Quintana, T., Nguyen, T. H. H., Araujo-Cabrera, Y., & Sanabria-Díaz, J. M. (2021). Do job insecurity, anxiety and depression caused by the Covid-19 pandemic influence hotel employees’ self-rated task performance? The moderating role of employee resilience. International Journal of Hospitality Management, 94, 102868. https://doi.org/10.1016/j.ijhm.2021.102868

    Anderson, C. J., & Pontusson, J. (2007). Workers, worries and welfare state: Social protection and job insecurity in 15 OECD countries. European Journal of Political Research, 46(2), 211–235. https://doi.org/10.1111/j.1475-6765.2007.00692.x

    Ang, S., Van Dyne, L., Koh, C., Ng, K. Y., Templer, K. J., Tay, C., & Chandrasekar, N. A. (2007). Cultural Intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance. Management and Organization Review, 3(3), 335–371. https://doi.org/10.1111/j.1740-8784.2007.00082.x

    Austin, J. T., & Villanova, P. (1992). The criterion problem: 1917–1992. Journal of Applied Psychology, 77(6), 836–874. https://doi.org/10.1037/0021-9010.77.6.836

    Avey, J. B., Luthans, F., & Jensen, S. M. (2009). Psychological capital: A positive resource for combating employee stress and turnover. Human Resource Management, 48(5), 677–693. https://doi.org/10.1002/hrm.20294

    Avey, J. B., Nimnicht, J. L., & Graber Pigeon, N. (2010). Two field studies examining the association between positive psychological capital and employee performance. Leadership & Organization Development Journal, 31(5), 384–401. https://doi.org/10.1108/01437731011056425

    Bandura, A. (1997). Self-Efficacy: The Exercise of Control. Macmillan.

    Bardoel, E. A., Pettit, T. M., De Cieri, H., & McMillan, L. (2014). Employee resilience: an emerging challenge for HRM. Asia Pacific Journal of Human Resources, 52(3), 279–297. https://doi.org/10.1111/1744-7941.12033

    Barling, J., & Kelloway, E. K. (1996). Job insecurity and health: The moderating role of workplace control. Stress Medicine, 12(4), 253–259. https://Psycnet.Apa.Org/Record/1997-07180-006

    Belize Labor Act, Chapter 297. § 37. (2011). https://www.belizejudiciary.org/download/LAWS-of-Belize-rev2011/Laws-of-Belize-Update-2011/VOLUME%2015A/Cap%20297%20Labour%20Act.pdf

    Belize Press Office. (2022, August 4). Government of Belize Cabinet Brief [Press release]. https://www.pressoffice.gov.bz/wp-content/uploads/2022/08/Aug-4-PR216-22-Cabinet-Brief.pdf

    Belize Trade and Investment Development Service (BELTRAIDE) & United Nations Development Programme (UNDP). (2022). National MSME strategy and roadmap for Belize. In Belize Trade and Investment Development Service (BELTRAIDE). Retrieved September 9, 2022, from https://www.beltraide.bz/publications.html

    Berglund, T. (2015). Flexicurity, job insecurity, and well-being in European Labor Markets. In Aligning perspectives on health, safety and well-being (pp. 145–167). Springer International Publishing. https://doi.org/10.1007/978-94-017-9798-6_9

    Biggs, R., Schlüter, M., & Schoon, M. (2015). Principles for building resilience. In Cambridge University Press eBooks. https://doi.org/10.1017/cbo9781316014240

    Bland, M., & Altman, D. G. (1997). Statistics notes: Cronbach’s alpha. BMJ, 314(7080), 572. https://doi.org/10.1136/bmj.314.7080.572

    Bollen, K. A. (1989). Structural equations with latent variables. John Wiley & Sons, Inc. EBooks. https://doi.org/10.1002/9781118619179

    Bonanno, G. A. (2004). Loss, trauma, and human resilience: Have we underestimated the human capacity to thrive after extremely aversive events? American Psychologist, 59(1), 20–28. https://doi.org/10.1037/0003-066x.59.1.20

    Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for personnel selection research. Human Performance, 10(2), 99–109. https://doi.org/10.1207/s15327043hup1002_3

    Borman, W. C., & Motowidlo, S. M. (1993). Expanding the criterion domain to include elements of contextual performance. Psychology Faculty Publications. https://digitalcommons.usf.edu/psy_facpub/1111

    Boswell, W. R., Olson-Buchanan, J. B., & Harris, T. B. (2015). I cannot afford to have a life: Employee adaptation to feelings of job insecurity. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.2556303

    Britt, T. W., Shen, W., Sinclair, R. R., Grossman, M. R., & Klieger, D. M. (2016). How much do we really know about employee resilience? Industrial and Organizational Psychology, 9(2), 378–404. https://doi.org/10.1017/iop.2015.107

    Byrne, B. M. (2013). Structural Equation Modeling with Lisrel, Prelis, and Simplis: Basic Concepts, Applications, and Programming. Psychology Press.
    Campbell, J. P., & Wiernik, B. M. (2015). The modeling and assessment of work performance. Annual Review of Organizational Psychology and Organizational Behavior, 2(1), 47–74. https://doi.org/10.1146/annurev-orgpsych-032414-111427

    Caniëls, M. C., Hatak, I., Kuijpers, K. J., & de Weerd-Nederhof, P. C. (2022). Trait resilience and resilient behavior at work: The mediating role of the learning climate. Acta Psychologica, 228, 103654. https://doi.org/10.1016/j.actpsy.2022.103654

    Chapin, F. S., Carpenter, S. R., Kofinas, G. P., Folke, C., Abel, N., Clark, W. C., Olsson, P., Smith, D. M. S., Walker, B., Young, O. R., Berkes, F., Biggs, R., Grove, J. M., Naylor, R. L., Pinkerton, E., Steffen, W., & Swanson, F. J. (2010 Ecosystem stewardship: Sustainability strategies for a rapidly changing planet. Trends in Ecology & Evolution, 25(4), 241–249. https://doi.org/10.1016/j.tree.2009.10.008

    Charkhabi, M. (2018). Do cognitive appraisals moderate the link between qualitative job insecurity and psychological-behavioral well-being? International Journal of Workplace Health Management, 11(6), 424–444. https://doi.org/10.1108/ijwhm-01-2018-0008

    Che Rose, R., Sri Ramalu, S., Uli, J., & Kumar, N. (2010). Expatriate performance in international assignments: The role of cultural intelligence as dynamic intercultural competency. International Journal of Business and Management, 5(8). https://doi.org/10.5539/ijbm.v5n8p76

    Cheng, G. H. L., & Chan, D. K. S. (2008). Who suffers more from job insecurity? A meta-analytic review. Applied Psychology, 57(2), 272–303. https://doi.org/10.1111/j.1464-0597.2007.00312.x

    Combs, J., Liu, Y., Hall, A., & Ketchen, D. (2006). How much do high-performance work practices matter? A meta-analysis of their effects on organizational performance. Personnel Psychology, 59(3), 501–528. https://doi.org/10.1111/j.1744-6570.2006.00045.x

    Cooper, B., Wang, J., Bartram, T., & Cooke, F. L. (2018). Well-being-oriented human resource management practices and employee performance in the Chinese banking sector: The role of social climate and resilience. Human Resource Management, 58(1), 85–97. https://doi.org/10.1002/hrm.21934

    Côté, S., & Miners, C. T. H. (2006). Emotional intelligence, cognitive intelligence, and job performance. Administrative Science Quarterly, 51(1), 1–28. https://doi.org/10.2189/asqu.51.1.1

    Dåderman, A. M., Ingelgård, A., & Koopmans, L. (2020). Cross-cultural adaptation, from Dutch to Swedish language, of the Individual Work Performance Questionnaire. Work, 65(1), 97–109. https://doi.org/10.3233/wor-193062

    Dalal, R. S., Baysinger, M., Brummel, B. J., & LeBreton, J. M. (2012). The relative importance of employee engagement, other job attitudes, and trait affect as predictors of job performance. Journal of Applied Social Psychology, 42, E295–E325. https://doi.org/10.1111/j.1559-1816.2012.01017.x

    De Cuyper, N., & De Witte, H. (2006). The impact of job insecurity and contract type on attitudes, well-being and behavioral reports: A psychological contract perspective. Journal of Occupational and Organizational Psychology, 79(3), 395–409. https://doi.org/10.1348/096317905x53660

    De Cuyper, N., Baillien, E., & De Witte, H. (2009). Job insecurity, perceived employability and targets’ and perpetrators’ experiences of workplace bullying. Work & Stress, 23(3), 206–224. https://doi.org/10.1080/02678370903257578

    De Cuyper, N., Bernhard-Oettel, C., Berntson, E., De Witte, H., & Alarco, B. (2008). Employability and employees' well-being: Mediation by job insecurity. Applied Psychology, 57(3), 488–509. https://doi.org/10.1111/j.1464-0597.2008.00332.x

    De Witte, H. (1999). Job insecurity and psychological well-being: Review of the literature and exploration of some unresolved issues. European Journal of Work and Organizational Psychology, 8(2), 155–177. https://doi.org/10.1080/135943299398302

    De Witte, H. (2000). ‘Arbeitsethos en job onzekerheid: Meting en gevolgen voor welzijn, tevredenheid en inzet op het werk (Work ethic and job insecurity: Assessment and consequences for well-being, satisfaction and performance at work)’, In Bouwen, R. De Witte., K. De Witte, H. & Taillieu, T. (Eds), Van Groep tot Gemeenschapp (From Group to Community). Leuven, Belgium: Garant.

    De Witte, H. (2005). Job insecurity: Review of the international literature on definitions, prevalence, antecedents and consequences. SA Journal of Industrial Psychology, 31(4). https://doi.org/10.4102/sajip.v31i4.200

    De Witte, H., & Näswall, K. (2003). `'Objective' vs 'subjective' job insecurity: Consequences of temporary work for job satisfaction and organizational commitment in four European countries. Economic and Industrial Democracy, 24(2), 149–188. https://doi.org/10.1177/0143831x03024002002

    De Witte, H., Pienaar, J., & De Cuyper, N. (2016). Review of 30 years of longitudinal studies on the association between job insecurity and health and well-being: Is there causal evidence? Australian Psychologist, 51(1), 18–31. https://doi.org/10.1111/ap.12176

    De Witte, H., Vander Elst, T., & De Cuyper, N. (2015). Job insecurity, health and well-being. In Aligning Perspectives on Health, Safety and Well-Being, 109–128. https://doi.org/10.1007/978-94-017-9798-6_7

    Debus, M. E., König, C. J., & Kleinmann, M. (2013). The building blocks of job insecurity: The impact of environmental and person-related variables on job insecurity perceptions. Journal of Occupational and Organizational Psychology, 87(2), 329–351. https://doi.org/10.1111/joop.12049

    DeVellis, R. F., & Thorpe, C. T. (2021). Scale development: Theory and applications. SAGE Publications. https://rb.gy/99yz9

    Elenko, I. W. (1960). Sell business education through dramatics. The Journal of Business Education, 36(1), 10–13. https://doi.org/10.1080/08832323.1960.10116357

    Estes, B., & Wang, J. (2008). Integrative literature review: Workplace incivility: Impacts on individual and organizational performance. Human Resource Development Review, 7(2), 218–240. https://doi.org/10.1177/1534484308315565

    Feather, N. T., & Rauter, K. A. (2004). Organizational citizenship behaviours in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values. Journal of Occupational and Organizational Psychology, 77(1), 81–94. https://doi.org/10.1348/096317904322915928

    Gallagher, R. M. (1996). Referral delay in back pain patients on worker's compensation. Psychosomatics, 37(3), 270–284. https://doi.org/10.1016/s0033-3182(96)71566-9

    Galli, N., & Gonzalez, S. P. (2014). Psychological resilience in sport: A review of the literature and implications for research and practice. International Journal of Sport and Exercise Psychology, 13(3), 243–257. https://doi.org/10.1080/1612197x.2014.946947

    Gaskin, J., & Lim, J. (2016). Master validity tool. AMOS Plugin In: Gaskinations’s StatWiki. http://statwiki.gaskination.com/index.php?title=Plugins

    Gilboa, S., Shirom, A., Fried, Y., & Cooper, C. (2008). A meta-analysis of work demand stressors and job performance: Examining main and moderating effects. Personnel Psychology, 61(2), 227–271. https://doi.org/10.1111/j.1744-6570.2008.00113.x

    Greenhalgh, L., & Rosenblatt, Z. (1984). Job insecurity: Toward conceptual clarity. Academy of Management Review, 9(3), 438–448. https://doi.org/10.5465/amr.1984.4279673

    Greenhalgh, L., & Rosenblatt, Z. (2010). Evolution of research on job insecurity. International Studies of Management & Organization, 40(1), 6–19. https://doi.org/10.2753/imo0020-8825400101

    Hair, J. F., Jr, Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). SAGE Publications.

    Harrison, D. A., Newman, D. A., & Roth, P. L. (2006). How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences. Academy of Management Journal, 49(2), 305–325. https://doi.org/10.5465/amj.2006.20786077

    Hellgren, J., Sverke, M., & Isaksson, K. (1999). A two-dimensional approach to job insecurity: Consequences for employee attitudes and well-being. European Journal of Work and Organizational Psychology, 8(2), 179–195. https://doi.org/10.1080/135943299398311

    Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524. https://doi.org/10.1037/0003-066x.44.3.513

    Hodson, R., Roscigno, V. J., & Lopez, S. H. (2006). Chaos and the abuse of power. Work and Occupations, 33(4), 382–416. https://doi.org/10.1177/0730888406292885

    Hoffman, B. J., & Dilchert, S. (2012). A review of citizenship and counterproductive behaviors in organizational decision-making. The Oxford Handbook of Personnel Assessment and Selection, 543–569. https://doi.org/10.1093/oxfordhb/9780199732579.013.0024

    Holmgreen, L., Tirone, V., Gerhart, J., & Hobfoll, S. E. (2017). Conservation of resources theory. The Handbook of Stress and Health, 443–457. https://doi.org/10.1002/9781118993811.ch27

    Hooper, D., Coughlan, J., & Mullen, M. T. (2008). Structural equation modeling: Guidelines for determining model fit. The Electronic Journal of Business Research Methods, 6(1). https://doi.org/10.21427/d7cf7r

    Hosseini, S., Barker, K., & Ramirez-Marquez, J. E. (2016). A review of definitions and measures of system resilience. Reliability Engineering & System Safety, 145, 47–61. https://doi.org/10.1016/j.ress.2015.08.006

    Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6 (1), 1–55. https://doi.org/10.1111/apps.12335

    International Labour Organization. (2021). Uncertain and uneven recovery expected following unprecedented labour market crisis. International Labour Organization (ILO). Retrieved August 28, 2022, from https://www.ilo.org/global/about-the-ilo/newsroom/news/WCMS_766949/lang--en/index.htm

    International Labour Organization. (2022). ILO to conduct Actuarial Review of Belize’s Social Security Scheme and the cost assessment for the unemployment insurance. International Labour Organization. https://www.ilo.org/caribbean/newsroom/WCMS_854750/lang--en/index.htm

    Jackson, D., Firtko, A., & Edenborough, M. (2007). Personal resilience as a strategy for surviving and thriving in the face of workplace adversity: a literature review. Journal of Advanced Nursing, 60(1), 1–9. https://doi.org/10.1111/j.1365-2648.2007.04412.x

    Jiang, L., & Lavaysse, L. M. (2018). Cognitive and affective job insecurity: A meta-analysis and a primary study. Journal of Management, 44(6), 2307–2342. https://doi.org/10.1177/0149206318773853

    Jiang, L., & Probst, T. M. (2014). Organizational communication: A buffer in times of job insecurity? Economic & Industrial Democracy, 35(3), 557–579. https://doi.org/10.1177/0143831x13489356

    Jiang, L., Xu, X., & Wang, H. J. (2021). A resources–demands approach to sources of job insecurity: A multilevel meta-analytic investigation. Journal of Occupational Health Psychology, 26(2), 108–126. https://doi.org/10.1037/ocp0000267

    Kašpárková, L., Vaculík, M., Procházka, J., & Schaufeli, W. B. (2018, January 2). Why resilient workers perform better: The roles of job satisfaction and work engagement. Journal of Workplace Behavioral Health, 33(1), 43–62. https://doi.org/10.1080/15555240.2018.1441719

    King, J. E. (2000). White-collar reactions to job insecurity and the role of the psychological contract: Implications for human resource management. Human Resource Management, 39(1), 79–92. https://doi.org/10.1002/(SICI)1099-050X(200021)39:1<79::AID-HRM7>3.0.CO;2-A

    Klandermans, B., & van Vuuren, T. (1999). Job insecurity: Introduction. European Journal of Work and Organizational Psychology, 8(2), 145–153. https://doi.org/10.1080/135943299398294

    König, C. J., Debus, M. E., Häusler, S., Lendenmann, N., & Kleinmann, M. (2010). Examining occupational self-efficacy, work locus of control and communication as moderators of the job insecurity—job performance relationship. Economic and Industrial Democracy, 31(2), 231–247. https://doi.org/10.1177/0143831x09358629

    Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., de Vet, H. C. W., & van der Beek, A. J. (2014). Construct validity of the Individual Work Performance Questionnaire. Journal of Occupational and Environmental Medicine, 56(3), 331–337. https://doi.org/10.1097/jom.0000000000000113

    Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Lerner, D., de Vet, H. C., & van der Beek, A. J. (2016). Cross-cultural adaptation of the Individual Work Performance Questionnaire. Work, 53(3), 609–619. https://doi.org/10.3233/wor-152237

    Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., de Vet Henrica, C., & Van der Beek, A. J. (2011). Conceptual frameworks of individual work performance- a systematic review. Journal of Occupational & Environmental Medicine, 53(8), 856–866. https://doi.org/10.1097/jom.0b013e318226a763

    Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Van Buuren, S., Van Der Beek, A. J., & De Vet, H. C. (2014). Individual Work Performance Questionnaire [Dataset]. In PsycTESTS Dataset. https://doi.org/10.1037/t35489-000

    Koopmans, L., Bernaards, C.M., Hildebrandt, V.H., Van Buuren, S., van der Beek, A. J., & de Vet, H. C. (2012). Development of an Individual Work Performance Questionnaire. International Journal of Productivity and Performance Management, 62(1), 6–28. https://doi.org/10.1108/17410401311285273

    Kuntz, J. R. C., Näswall, K., & Malinen, S. (2016). Resilient employees in resilient organizations: Flourishing beyond adversity. Industrial and Organizational Psychology, 9(2), 456–462. https://doi.org/10.1017/iop.2016.39

    Kuntz, J., Connell, P., & Näswall, K. (2017). Workplace resources and employee resilience: the role of regulatory profiles. Career Development International, 22(4), 419–435. https://doi.org/10.1108/cdi-11-2016-0208

    Kuntz, J., Malinen, S., & Näswall, K. (2017). ). Employee resilience: Directions for resilience development. Consulting Psychology Journal: Practice and Research, 69(3), 223–242. https://doi.org/10.1037/cpb0000097

    Låstad, L., Berntson, E., Näswall, K., Lindfors, P., & Sverke, M. (2015). Measuring quantitative and qualitative aspects of the job insecurity climate. Career Development International, 20(3), 202–217. https://doi.org/10.1108/cdi-03-2014-0047

    Lawler, E. E., & Porter, L. W. (1967). The effect of performance on job satisfaction. Industrial Relations, 7(1), 20–28. https://doi.org/10.1111/j.1468-232x.1967.tb01060.x

    Lazarus, R. S., PhD, & Folkman, S., PhD. (1984). Stress, Appraisal, and Coping. Springer Publishing.

    Lee, C., Huang, G. H., & Ashford, S. J. (2018). Job insecurity and the changing workplace: Recent developments and the future trends in job insecurity research. Annual Review of Organizational Psychology and Organizational Behavior, 5(1), 335–359. https://doi.org/10.1146/annurev-orgpsych-032117-104651

    Lee, L. Y., & Sukoco, B. M. (2010). The effects of cultural intelligence on expatriate performance: the moderating effects of international experience. The International Journal of Human Resource Management, 21(7), 963–981. https://doi.org/10.1080/09585191003783397

    Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. L. (2011). Developing a capacity for organizational resilience through strategic human resource management. Human Resource Management Review, 21(3), 243–255. https://doi.org/10.1016/j.hrmr.2010.07.001

    LePine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87(1), 52–65. https://doi.org/10.1037/0021-9010.87.1.52

    Lepine, J. A., Podsakoff, N. P., & Lepine, M. A. (2005). A meta-analytic test of the challenge stressor–hindrance stressor framework: An explanation for inconsistent relationships among stressors and performance. Academy of Management Journal, 48(5), 764–775. https://doi.org/10.5465/amj.2005.18803921

    LePine, M. A. (2022). The challenge-hindrance stressor framework: An integrative conceptual review and path forward. Group & Organization Management, 47(2), 223–254. https://doi.org/10.1177/10596011221079970

    Lin, W., Shao, Y., Li, G., Guo, Y., & Zhan, X. (2021). The psychological implications of Covid-19 on employee job insecurity and its consequences: The mitigating role of organization adaptive practices. Journal of Applied Psychology, 106(3), 317–329. https://doi.org/10.1037/apl0000896

    Liu, C. K. (2018). The role of micro, small and medium-sized enterprises (MSMEs) in achieving the Sustainable Development Goals (SDGs) [Policy brief].United Nations. https://sdgs.un.org/publications/policy-brief-role-micro-small-and-medium-sized-enterprises-msmes-achieving-sustainable

    Loeppke, R., Hymel, P. A., Lofland, J. H., Pizzi, L. T., Konicki, D. L., Anstadt, G. W., Baase, C., Fortuna, J., & Scharf, T. (2003). Health-related workplace productivity measurement: General and migraine-specific recommendations from the ACOEM Expert Panel. Journal of Occupational and Environmental Medicine, 45(4), 349–359. https://doi.org/10.1097/01.jom.0000063619.37065.e2

    Loi, R., Ngo, H. Y., Zhang, L., & Lau, V. P. (2011). The interaction between leader-member exchange and perceived job security in predicting employee altruism and work performance. Journal of Occupational and Organizational Psychology, 84(4), 669–685. https://doi.org/10.1348/096317910x510468

    Luthans, F., Vogelgesang, G. R., & Lester, P. B. (2006). Developing the psychological capital of resiliency. Human Resource Development Review, 5(1), 25–44. https://doi.org/10.1177/1534484305285335

    MacCallum, R. C., Browne, M. W., & Sugawara, H. M. (1996). Power analysis and determination of sample size for covariance structure modeling. Psychological Methods, 1 (2), 130–149. https://doi.org/10.1037/1082-989X.1.2.130

    MacKenzie, S. B., Podsakoff, P. M., & Fetter, R. D. (1991). Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons’ performance. Organizational Behavior and Human Decision Processes, 50(1), 123–150. https://doi.org/10.1016/0749-5978(91)90037-t

    Mäder, I. A., & Niessen, C. (2017). Nonlinear associations between job insecurity and adaptive performance: The mediating role of negative affect and negative work reflection. Human Performance, 30(5), 231–253. https://doi.org/10.1080/08959285.2017.1364243

    Masten, A. S. (2001). Ordinary magic: Resilience processes in development. American Psychologist, 56(3), 227–238. https://doi.org/10.1037/0003-066x.56.3.227

    McEwen, B. S. (2007). Physiology and neurobiology of stress and adaptation: Central role of the brain. Physiological Reviews, 87(3), 873–904. https://doi.org/10.1152/physrev.00041.2006

    McLean Parks, J., Kidder, D. L., & Gallagher, D. G. (1998). Fitting square pegs into round holes: Mapping the domain of contingent work arrangements onto the psychological contract. Journal of Organizational Behavior, 19(S1), 697–730. https://doi.org/10.1002/(SICI)1099-1379(1998)19:1+<697::AID-JOB974>3.0.CO;2-I

    Meneghel, I., Salanova, M., & Martínez, I. M. (2016). Feeling good makes us stronger: How team resilience mediates the effect of positive emotions on team performance. Journal of Happiness Studies, 17(1), 239–255. https://doi.org/10.1007/s10902-014-9592-6

    Mensah, J. K. (2015). A coalesced framework of talent management and employee performance. International Journal of Productivity and Performance Management, 64(4), 544–566. https://doi.org/10.1108/ijppm-07-2014-0100

    Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, 79(4), 475–480. https://doi.org/10.1037/0021-9010.79.4.475

    Näswall, K., & De Witte, H. (2003). Who feels insecure in Europe? Predicting job insecurity from background variables. Economic and Industrial Democracy, 24(2), 189–215. https://doi.org/10.1177/0143831x03024002003

    Näswall, K., Kuntz, J., Hodliffe, M and Malinen, S. (2015). Employee resilience scale (EmpRes) measurement properties. Resilient Organisations Research Report, 2015/04. https://www.resorgs.org.nz/publications/employee-resilience-scale/

    Näswall, K., Malinen, S., Kuntz, J., & Hodliffe, M. (2019). Employee resilience: Development and validation of a measure. Journal of Managerial Psychology, 34(5), 353–367. https://doi.org/10.1108/jmp-02-2018-0102

    Nemteanu, M. S., Dinu, V., & Dabija, D. C. (2021). Job insecurity, job instability, and job satisfaction in the context of the Covid-19 pandemic. Journal of Competitiveness, 13(2), 65–82. https://doi.org/10.7441/joc.2021.02.04

    Nguyen, N. N., Nham, P. T., & Takahashi, Y. (2019). Relationship between ability-based emotional intelligence, cognitive intelligence, and job performance. Sustainability, 11(8), 2299. https://doi.org/10.3390/su11082299

    Nguyen, Q.K., Kuntz, J.C., Näswall, K., & Malinen, S.K. (2016). Employee resilience and leadership styles: The moderating role of proactive personality and optimism. New Zealand Journal of Psychology, 45(2), 13-21. https://www.psychology.org.nz/journal-archive/Employee-resilience-and-leadership-styles.pdf

    Niesen, W., van Hootegem, A., Vander Elst, T., Battistelli, A., & De Witte, H. (2018). Job insecurity and innovative work behaviour: A psychological contract perspective. Psychologica Belgica, 57(4), 174–189. https://doi.org/10.5334/pb.381

    Notelaers, G., De Witte, H., & Einarsen, S. (2010). A job characteristics approach to explain workplace bullying. European Journal of Work and Organizational Psychology, 19(4), 487–504. https://doi.org/10.1080/13594320903007620

    Nunnally, J. C. (1978). Psychometric theory. McGraw-Hill Companies.

    Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48(4), 775–802. https://doi.org/10.1111/j.1744-6570.1995.tb01781.x

    Piccoli, B., & De Witte, H. (2015). Job insecurity and emotional exhaustion: Testing psychological contract breach versus distributive injustice as indicators of lack of reciprocity. Work & Stress, 29(3), 246–263. https://doi.org/10.1080/02678373.2015.1075624

    Piccoli, B., Reisel, W. D., & De Witte, H. (2019). Understanding the relationship between job insecurity and performance: Hindrance or challenge effect? Journal of Career Development, 48(2), 150–165. https://doi.org/10.1177/0894845319833189

    Plimmer, G., Berman, E. M., Malinen, S., Franken, E., Näswall, K., Kuntz, J., & Löfgren, K. (2021). Resilience in public sector managers. Review of Public Personnel Administration, 42(2), 338–367. https://doi.org/10.1177/0734371x20985105

    Prayag, G. (2018). Symbiotic relationship or not? Understanding resilience and crisis management in tourism. Tourism Management Perspectives, 25, 133–135. https://doi.org/10.1016/j.tmp.2017.11.012

    Probst, T. M. (2002). Layoffs and tradeoffs: Production, quality, and safety demands under the threat of job loss. Journal of Occupational Health Psychology, 7(3), 211–220. https://doi.org/10.1037/1076-8998.7.3.211

    Probst, T. M. (2003). Development and validation of the Job Security Index and the Job Security Satisfaction scale: A classical test theory and IRT approach. Journal of Occupational and Organizational Psychology, 76(4), 451–467. https://doi.org/10.1348/096317903322591587

    Probst, T. M., Barbaranelli, C., & Petitta, L. (2013). The relationship between job insecurity and accident under-reporting: A test in two countries. Work & Stress, 27(4), 383–402. https://doi.org/10.1080/02678373.2013.850756

    Probst, T. M., Stewart, S. M., Gruys, M. L., & Tierney, B. W. (2007). Productivity, counterproductivity and creativity: The ups and downs of job insecurity. Journal of Occupational and Organizational Psychology, 80(3), 479–497. https://doi.org/10.1348/096317906x159103

    Ramawickrama, J., Opatha, H. H. D. N. P., & PushpaKumari, M. D. (2017). A synthesis towards the construct of job performance. International Business Research, 10(10), 66–81. https://doi.org/10.5539/ibr.v10n10p66

    Ramos-Villagrasa, P. J., Barrada, J. R., Fernández-del-Río, E., & Koopmans, L. (2019). Assessing job performance using brief self-report scales: The case of the Individual Work Performance Questionnaire. Revista De Psicología Del Trabajo Y De Las Organizaciones, 35(3), 195–205. https://doi.org/10.5093/jwop2019a21

    Reivich, K. J., Seligman, M. E. P., & McBride, S. (2011). Master resilience training in the U.S. Army. American Psychologist, 66(1), 25–34. https://doi.org/10.1037/a0021897

    Richardson, G. E. (2002). The metatheory of resilience and resiliency. Journal of Clinical Psychology, 58(3), 307–321. https://doi.org/10.1002/jclp.10020

    Richter, A., & Näswall, K. (2018). Job insecurity and trust: Uncovering a mechanism linking job insecurity to well-being. Work & Stress, 33(1), 22–40. https://doi.org/10.1080/02678373.2018.1461709

    Sahadi, J. (2022, April 28). Recession fears are mounting. Here’s how to protect your money. CNN Business. https://us.cnn.com/2022/04/28/success/money-moves-recession-geopolitical-unrest/index.html

    Salin, D. (2003). Bullying and organisational politics in competitive and rapidly changing work environments. International Journal of Management and Decision Making, 4(1), 35. https://doi.org/10.1504/ijmdm.2003.002487

    Santalla-Banderali, Z., & Alvarado, J. M. (2022). Factorial structure of Individual Work Performance Questionnaire (Version 1.0) revisited: Evaluation of acquiescence bias. PLOS ONE, 17(7), e0271830. https://doi.org/10.1371/journal.pone.0271830

    Sarkar, M., Fletcher, D., & Crane, M. F. (2017). How resilience training can enhance wellbeing and performance. In M. F. Crane (Ed.) Managing for resilience: A practical guide for employee wellbeing and organizational performance (1st ed., pp. 227–237). Routledge. https://doi.org/10.4324/9781315648033

    Schmidt, F. L., & Hunter, J. E. (1992). Development of a causal model of processes determining job performance. Current Directions in Psychological Science, 1(3), 89–92. https://doi.org/10.1111/1467-8721.ep10768758

    Schreurs, B. H. J., Hetty van Emmerik, I., Günter, H., & Germeys, F. (2012). A weekly diary study on the buffering role of social support in the relationship between job insecurity and employee performance. Human Resource Management, 51(2), 259–279. https://doi.org/10.1002/hrm.21465

    Selenko, E., Mäkikangas, A., Mauno, S., & Kinnunen, U. (2013). How does job insecurity relate to self-reported job performance? Analysing curvilinear associations in a longitudinal sample. Journal of Occupational and Organizational Psychology, 86(4), 522–542. https://doi.org/10.1111/joop.12020

    Sharma, N., Tabandeh, A., & Gardoni, P. (2017). Resilience analysis: a mathematical formulation to model resilience of engineering systems. Sustainable and Resilient Infrastructure, 3(2), 49–67. https://doi.org/10.1080/23789689.2017.1345257

    Shoss, M. K. (2017). Job Insecurity: An integrative review and agenda for future research. Journal of Management, 43(6), 1911–1939. https://doi.org/10.1177/0149206317691574

    Shoss, M. K., Jiang, L., & Probst, T. M. (2018). Bending without breaking: A two-study examination of employee resilience in the face of job insecurity. Journal of Occupational Health Psychology, 23(1), 112–126. https://doi.org/10.1037/ocp0000060

    Statistical Institute of Belize. (2010). Belize Population and Housing Census. http://sib.org.bz/wp-content/uploads/2010_Census_Report.pdf

    Statistical Institute of Belize. (2021). Impact of Covid on Business Establishments Survey 2020. Retrieved August 28, 2022, from https://sib.org.bz/statistics/business-establishment-surveys/business-establishments-survey-2020/

    Staufenbiel, T., & König, C. J. (2010). A model for the effects of job insecurity on performance, turnover intention, and absenteeism. Journal of Occupational and Organizational Psychology, 83(1), 101–117. https://doi.org/10.1348/096317908x401912

    Sutcliffe, K. M., & Vogus, T. J. (2003). Organizing for resilience. In K. S. Cameron, J. E. Dutton, & R. E. Quinn (Eds.), Positive organizational scholarship (pp. 94-110). San Francisco: Berret-Kohler. https://rb.gy/y6g7v

    Sverke, M., Hellgren, J., & Näswall, K. (2002). No security: A meta-analysis and review of job insecurity and its consequences. Journal of Occupational Health Psychology, 7(3), 242–264. https://doi.org/10.1037/1076-8998.7.3.242

    Sverke, M., Låstad, L., Hellgren, J., Richter, A., & Näswall, K. (2019). A meta-analysis of job insecurity and employee performance: Testing temporal aspects, rating source, welfare regime, and union density as moderators. International Journal of Environmental Research and Public Health, 16(14), 2536. https://doi.org/10.3390/ijerph16142536

    Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach’s alpha. International Journal of Medical Education, 2, 53–55. https://doi.org/10.5116/ijme.4dfb.8dfd

    Tugade, M. M., & Fredrickson, B. L. (2004). Resilient individuals use positive emotions to bounce back from negative emotional experiences. Journal of Personality and Social Psychology, 86(2), 320–333. https://doi.org/10.1037/0022-3514.86.2.320

    U.S. Department of Labor. (n.d.). How do I file for unemployment insurance? Retrieved November 28, 2022, from https://www.dol.gov/general/topic/unemployment-insurance

    United Nations Conference on Trade and Development. (2022, February 17). The Covid-19 pandemic impact on micro, small and medium-sized enterprises. UNCTAD. https://unctad.org/webflyer/covid-19-pandemic-impact-micro-small-and-medium-sized-enterprises

    Van Der Vaart, L. (2021). The performance measurement conundrum: Construct validity of the Individual Work Performance Questionnaire in South Africa. South African Journal of Economic and Management Sciences, 24(1). https://doi.org/10.4102/sajems.v24i1.3581

    Vander Elst, T., De Witte, H., & De Cuyper, N. (2013). The Job Insecurity Scale: A psychometric evaluation across five European countries. European Journal of Work and Organizational Psychology, 23(3), 364–380. https://doi.org/10.1080/1359432x.2012.745989

    Vander Elst, T., Näswall, K., Bernhard-Oettel, C., De Witte, H., & Sverke, M. (2016). The effect of job insecurity on employee health complaints: A within-person analysis of the explanatory role of threats to the manifest and latent benefits of work. Journal of Occupational Health Psychology, 21(1), 65–76. https://doi.org/10.1037/a0039140

    Viswesvaran, C., & Ones, D. S. (2000). Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4), 216–226. https://doi.org/10.1111/1468-2389.00151

    Vroom, V.H. (1964). Work and motivation. Wiley.

    Vu, T. V., Vo-Thanh, T., Nguyen, N. P., Nguyen, D. V., & Chi, H. (2022). The Covid-19 pandemic: Workplace safety management practices, job insecurity, and employees’ organizational citizenship behavior. Safety Science, 145, 1-11. https://doi.org/10.1016/j.ssci.2021.105527

    Wagnild, G., & Young, H. (1993). Development and psychometric evaluation of the Resilience Scale. Journal of Nursing Measurement, 1(2), 165–178. https://pubmed.ncbi.nlm.nih.gov/7850498/

    Waldman, D. A. (1994). The contributions of total quality management to a theory of work performance. Academy of Management Review, 19(3), 510–536. https://doi.org/10.5465/amr.1994.9412271811

    Woods, D. D. (2015). Four concepts for resilience and the implications for the future of resilience engineering. Reliability Engineering & System Safety, 141, 5–9. https://doi.org/10.1016/j.ress.2015.03.018

    World Health Organization (WHO). (2020, March 11). WHO Director-General’s opening remarks at the media briefing on Covid-19 - 11 March 2020. World Health
    Organization. https://www.who.int/director-general/speeches/detail/who-director-general-s-opening-remarks-at-the-media-briefing-on-covid-19---11-march-2020

    Yang, Y., & Li, X. (2021). The Impact of Challenge and Hindrance Stressors on Thriving at Work Double Mediation Based on Affect and Motivation. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.613871

    Yang, S., & Zheng, L. (2015). Perceived job insecurity of White and Black workers: An expanded gap in organizations with layoff prevention commitment. Sociological
    Spectrum, 35(6), 483–503. https://doi.org/10.1080/02732173.2015.1064797

    Yates, T. M., & Masten, A. S. (2004). Fostering the future: Resilience theory and the practice of positive psychology. Positive Psychology in Practice, 521–539. https://doi.org/10.1002/9780470939338.ch32

    Youssef, C. M., & Luthans, F. (2007). Positive organizational behavior in the workplace. Journal of Management, 33(5), 774–800. https://doi.org/10.1177/0149206307305562

    Zhu, Y., Zhang, S., & Shen, Y. (2019). Humble leadership and employee resilience: Exploring the mediating mechanism of work-related promotion focus and perceived insider identity. Frontiers in Psychology, 10(673), 1-9. https://doi.org/10.3389/fpsyg.2019.00673

    下載圖示
    QR CODE