研究生: |
陳創立 Chuang-Li Chen |
---|---|
論文名稱: |
高科技產業跨國知識移轉策略之研究 A Study of Multinational Knowledge Transfer Strategies in High Technology Industry |
指導教授: |
蔡錫濤
Tsai, Shir-Tau |
學位類別: |
碩士 Master |
系所名稱: |
科技應用與人力資源發展學系 Department of Technology Application and Human Resource Development |
論文出版年: | 2001 |
畢業學年度: | 89 |
語文別: | 中文 |
論文頁數: | 106 |
中文關鍵詞: | 高科技產業 、跨國知識移轉 、策略建構 、策略內涵 、策略執行 、成本 |
英文關鍵詞: | High technology industry, multinational knowledge transfer, strategy construction, strategy content, strategy execution, cost |
論文種類: | 學術論文 |
相關次數: | 點閱:202 下載:16 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
中文摘要
本研究主要目的在了解高科技產業如何建構與實施跨國知識移轉策略、策略內涵並統整理論及實證,提供高科技產業建構與實施跨國知識移轉策略之參考。為達成研究目的,本研究採用多重個案研究法,選取符合研究限制與範圍之四家個案及訪談對象進行深度訪談,綜合各訪談之逐字稿及相關資料,進行資料分析,所得結論概述如下:
一、策略建構部份:建構原因為使子公司獲得母公司之競爭優勢、提供與母公司相同水準之產品品質與服務內容、免於重複嘗試錯誤所增加之經營成本、追求顧客滿意度。建構單位或人員由母公司高階主管、熟悉核心能力之單位主管、移轉標的事業群主管、子公司相關主管共同組成。建構時間為從創建初期開始連續不斷之過程。建構地點為母公司及其他擁有母公司核心能力且能擔當建構策略重責之海外子公司。建構步驟為評估子公司需求、檢視母公司資源、確認移轉標的物、修正、執行移轉策略。影響建構策略因素包括執行策略影響因素、當地員工技術水準、知識性質、環境因素、資源、管理者之國際觀。解決方法包括思考執行策略影響因素、時間、策略內容、敏銳之嗅覺、篩選、管理人才能力。
二、策略內涵部份:包括文件化、網路資料庫、派外人員教導、子公司人員受訓、舉辦研討會、選取種子幹部、電子郵件、派員參與研發工作。
三、策略執行部份:執行步驟為確認跨國知識庫、整理與包裝、執行策略、回饋與修正。影響執行策略因素包括當地員工技術水準、知識性質、企業本身資源、跨文化障礙、環境因素。解決方法則包括時間、策略內容、篩選、適當之經營團隊、敏銳之嗅覺。
四、成本:策略建構時期為知識整理成本、差旅成本。策略執行時期為差旅成本、派外津貼成本、硬體建構成本、教育訓練成本、機會成本。
ABSTRACT
The main purposes of this study were to understand how the high technology companies construct and implement the multinational knowledge transfer strategies, to identify the contents of the strategies and to provide the high technology industry possible suggestions for multinational knowledge transfer. Multiple-case interview method was used to collect the necessary data. Four companies were selected as the cases and related staff of each company was interviewed. The findings and conclusions were drawn from the interview results.
The conclusions are summarized as follows:
1.Strategy formation: The reasons for constructing a strategy are to make the subsidiary company gain the advantage from the parent company, to provide the same level of quality in products and services with the parent company, to reduce the costs resulted from reinventing the wheel and to raise the customer’s satisfaction. The teams of strategy construction including the CEOs come from the parent company, the manager who is familiar with the knowledge to be transferred, the manager of business group which is transferring knowledge and the executives of the subsidiary company. The timing for strategy construction is at the beginning of start-up stage of the subsidiary company. The transfer also is a continuous process. The strategy was formed at the parent company as well as at the subsidiary company where the core competences and the ability of constructing the strategy were existed. The steps of strategy construction were assessing the needs of subsidiary companies, reviewing the resources of the parent company, identifying the transferring knowledge, correcting the problem encountered and implementing the strategy. The factors that influence strategy construction included the factors that influence strategy execution, the technology level of the subsidiary company, knowledge character, environmental factors, resources, the global perspectives of the managers. The solutions to these influence factors of strategy construction included to think about the influence factors of strategy implementation, time, strategy content, the sense of industrial trends, to allocate the resources and the manager’s ability.
2.Strategy content: included document, Internet database, coaching, training, discussion, seed staff, e-mail, send person to join the R&D.
3.Strategy implementation: The steps of strategy implementation were making sure the knowledge transfer database, organizing and packing, transferring, providing feedback and correcting problems. The factors that influence strategy implementation included technology level of the subsidiary company, knowledge character, resources, cross-culture barriers and environmental factors. The methods that solve the influence factors of strategy execution including time, strategy content, the sense of industrial trends, to allocate the resources and a capable operation team.
4.The costs: the costs occurred during the periods of strategy construction and implementation.
參考文獻
一、中文部份
王美音譯(1998),知識創新之泉,台北:遠流。
毛治國(1985),高科技企業及其戰略面與管理面之特性。現代管理月刊,64-66。
江炯聰(1984),高度技術產業之經營管理發展策略,台灣經濟研究月刊,7(1),63-72。
李振昌譯(1999),16定位。台北:大塊文化。
宋偉航譯(1998),智慧資本。台北:智庫文化。
林彩梅(1990),多國籍企業論。台北:五南圖書出版公司。
林鴻均(1992),台灣機械業技術引進的成本與效益。台灣銀行季刊,33(3),1-27。
胡瑋珊譯(1999),知識管理—企業組織如何有效運用知識。台北:中國生產力中心。
施春美(1999),高科技產業定義出爐。台北:工商時報。
施鴻志、解鴻年(1991),台灣地區科技廠商屬性研究。台灣銀行季刊42(3)。
徐千惠(1996),知識系統之跨國移轉--倉儲量販業之個案研究。國立台灣大學國際企業研究所碩士論文。
崔至剛(1994),連鎖體系經營知識移轉之研究-以便利商店為例。國立政治大學企業管理研究所碩士論文。
陳榮達(1996),台灣連鎖服務業知識移轉過程之知識特性、總部技術能力、分店長能力與移轉方式之研究。國立東華大學企業管理研究所碩士論文。
馬曉雲(2000),知識管理實務應用。台北:華彩軟體。
張火山(1985),「舊域開新路,人才闢坦途」,新時代的管理。台北:中華民國管理科學學會。
曾寶鈴(1998),企業核心能力與人力資源策略關係之研究。國立台灣師範大學工業科技教育研究所碩士論文
齊思賢譯(2000),知識經濟時代。台北:時報。
楊子江、王美音譯(1997),創新求勝—智價企業論。台北:遠流。
劉瑞圖(1988),發展高科技產業之途徑。工業簡訊18(2),14-27。
謝昀樺(1998),過去核心能力的累積與未來資源投入之相關性研究-以台灣資訊電子廠商為例。國立東華大學國際企業研究所碩士論文
顏旭良(1998),台灣高科技產業經營績效評估與其資源配置特性之關係研究-以新竹科學園區為例。國立成功大學企業管理研究所碩士論文。
嚴永晃(1984),我國高科技產業結構之初步分析。工業簡訊14(7),10-14。
二、英文部份
Albino, V., Garavelli, A., & Schiuma, G. (1999). Knowledge transfer and inter-firm relationships in industrial districts: the role of the leader firm. Technovation, 19, 53-63.
Badaracco, J. (1991). Knowledge link: How firms compete through strategic alliances. Boston: Harvard Business School.
Baranson, J. (1970). Technology transfer thru the international firms. American Economic Association,60, 435-440.
Boretsky, M. (1982). The threat to U.S. high technology industries: Economic and national security implications draft. International Administration, U.S. Department of Commerce.
Carla O. & Jackson C. (1998). If only we know what we know: The transfer of internal knowledge and best practice. New York, NY: Free Press.
Dixon, N. (2000). Common knowledge: How companies thrive by sharing what they know. Harvard Business School Press.
Dinopoulos, E., Oehmke, F. and Segerstrom, J. (1993). High-tech: Industry trade and investment. Journal of International Economics, 49-71.
Elizabeth, G. & Smith, L. (1998). Proximity and complexity in the emergence of high technology industry: The Oxbridge comparison. Geoforum, 29(4), 433-450.
Fleck, J. (1997). Contingent Knowledge and Technology Development. Technology Analysis & Strategic Management, 9(4), 383-397.
Gilbert, M. & Cordey-Hayes, M. (1996). Understanding the process of knowledge transfer to achieve successful technological innovation. Technovation, 16(6), 301-312.
Grupp, H. (1996) Knowledge-intensive and resource-concerned growth in Germany. Research Evaluation, 12(2).
Harem, T. , Krogh, G. & Roos, J. (1996). Managing Knowledge: perspectives on cooperation and competition. London: SAGE Publications, 116-136.
Hedlund, G. (1994). A model of knowledge management and the N-form corporation. Strategic Management Journal, 15, 73-90.
Kim, N., Mahajan, V. & Srivastava, K. (1995). Determining the going market value of a business in an emerging information technology Industry: The case of the cellular communications industry. Technology management, 1(6), 257-279.
Lundvall, A. & Johnson, B. (1994). The learning economy. Journal of Industry Studies, 11(2).
Mansfield E. (1982). Technological change, productivity and international technology transfer, technology transfer, productivity and economic policy. W.W. Norton & Company, Inc., 1-26.
Maula, M. (2000). Three parallel knowledge processes. Knowledge and Process Management, 7(1), 55-59.
OECD (1996). Technology, productivity and job creation - Analytical report. Prais, OECD.
Polanyi, M. (1967). The tacit dimension. New York: M.E Sharp Inc.
Prahalad, K., & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79-91.
Quinn, B., Anderson, P., & Finkelstein, S. (1996). Managing professional intellect: Making the most of the best. Harvard Business Review.
Teece, D.J. (1977). Technology transfer by multinational firms: The resource cost of transferring technological know-how. The Economic Journal, 87, 242-261.
Telesio, P. (1979). Technology licensing and multinational enterprises. Praeger Publishers; A division of Holt, Rinehart and Winston/CBS, Inc. 17-22.
Watanabe, C. (1995). The feedback loop between technology and economic development: An examination of Japanese industry. Technological Forecasting and Social Change, 49(2), 127-145.
Wiig, K. (1997). Integrating intellectual capital and knowledge management. Long Range Planning, 30(3), 399-405.
Yin, K. (1994). Case study research: Design and method. Newbury Park, CA: Sage.
Zack, H. (1999). Managing Codified Knowledge. Sloan Management Review, 45-58.
Zand, E. (1981). Information, organization and power-effective management in the knowledge society. New York: Mc Graw-Hill, 11-12.