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研究生: Karen Rocío Castellanos Gossmann
Karen Rocío Castellanos Gossmann
論文名稱: The Role of Culture in the Acceptance of Online Social Networks’ for Organizational Staffing Activities by HR Practitioners
The Role of Culture in the Acceptance of Online Social Networks’ for Organizational Staffing Activities by HR Practitioners
指導教授: 葉俶禎
Yeh, Chu-Chen
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2013
畢業學年度: 101
語文別: 英文
論文頁數: 102
英文關鍵詞: Online social networks, TAM, culture, HR practitioner
論文種類: 學術論文
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  • This research was based on the Technology Acceptance Model (TAM), which theorized on how perception of a system’s usefulness, ease of use and other’s influence affect the intention to use a system. The system in question is online social networks. The role of culture as a moderator was studied. The effect of perceived usefulness, perceived ease of use, and subjective norms on HR practitioners’ behavioral intention to use online social networks in their staffing activities were studied, with Hofstede´s dimensions of culture as moderators. HR practitioners in Taiwan, India, Spain and Guatemala were the target sample of this study. Contact information was gathered through company websites or through the researcher’s online and personal social networks. Respondents were asked to complete an online questionnaire to assess both their espoused cultural values and their perception toward online social networks for staffing activities. A total of 101 valid responses were collected for data analysis. Partial least square structural equation modeling techniques were used to test study hypotheses. Results indicated that, as hypothesized, the TAM model was effective in explaining HR practitioners’ behavioral intention to use online social networks for staffing activities. In addition, uncertainty avoidance was found to moderate the relationship between perceived usefulness as well as perceived ease of use and behavioral intention. Power distance also was found to moderate the relationship between subjective norms and behavioral intention. On the contrary, espoused masculinity/femininity and individualism/collectivism values were not found to moderate any of the relationships hypothesized.

    This research was based on the Technology Acceptance Model (TAM), which theorized on how perception of a system’s usefulness, ease of use and other’s influence affect the intention to use a system. The system in question is online social networks. The role of culture as a moderator was studied. The effect of perceived usefulness, perceived ease of use, and subjective norms on HR practitioners’ behavioral intention to use online social networks in their staffing activities were studied, with Hofstede´s dimensions of culture as moderators. HR practitioners in Taiwan, India, Spain and Guatemala were the target sample of this study. Contact information was gathered through company websites or through the researcher’s online and personal social networks. Respondents were asked to complete an online questionnaire to assess both their espoused cultural values and their perception toward online social networks for staffing activities. A total of 101 valid responses were collected for data analysis. Partial least square structural equation modeling techniques were used to test study hypotheses. Results indicated that, as hypothesized, the TAM model was effective in explaining HR practitioners’ behavioral intention to use online social networks for staffing activities. In addition, uncertainty avoidance was found to moderate the relationship between perceived usefulness as well as perceived ease of use and behavioral intention. Power distance also was found to moderate the relationship between subjective norms and behavioral intention. On the contrary, espoused masculinity/femininity and individualism/collectivism values were not found to moderate any of the relationships hypothesized.

    TABLE OF CONTENTS Abstract I Table of Contents………………………………………………………………………… II List of Tables IV List of Figures VI CHAPTER I INTRODUCTION 1 Background of the Study 1 Statement of the Problem 2 Rationale 3 Purpose 4 Research Questions 5 Scope of the Study 6 Contribution of the Study 6 Definition of Terms 7 CHAPTER II LITERATURE REVIEW 9 A New Technology: The Online Social Networks 9 Social Networks and HR 10 The Technology Acceptance Model 13 The Cultural Construct 17 Technology Acceptance and Culture 20 Development of Hypotheses 21 CHAPTER III METHODOLOGY 29 Research Framework 29 Hypotheses 30 Research Procedure 32 Research Design 33 Sample Setting 34 Measurement 34 TAM 34 Culture 36 Data Collection 39 Sample Profile 40 Data Analysis Procedure 42 CHAPTER IV DATA ANALYSIS AND RESULTS 61 Correlation Analysis 61 Model Testing in PLS 64 CHAPTER V CONCLUSIONS AND DISCUSSIONS 81 Conclusions 81 Discussion 83 Research Implications 84 Practical Implications 85 Limitations 86 Future Research Suggestions 88 REFERENCES 91 APPENDIX: QUESTIONNAIRE 97 LIST OF TABLES Table 2.1 TAM Moderators…………………………………………….....................16 Table 3.1 Hofstede’s five dimensions of culture and its given scores….....................34 Table 3.2 TAM Questionnaire Scales………………………………………….…….35 Table 3.3 Culture Questionnaire Scales………………………………………….......37 Table 3.4 Descriptive Statistics of the sample (N=101)……….……….....................41 Table 3.5 Rotated Component Matrix TAM……………………….………………...45 Table 3.6 Rotated Component Matrix Hofstede’s Cultural Dimensions……..……...46 Table 3.7 Original CFA results: evidence of opposite loadings on BI………………48 Table 3.8 Descriptive Statistics, Factor Loadings, Composite Reliability, AVE and Items of Studied Construct BI1……...........................................50 Table 3.9 Descriptive Statistics, Factor Loadings, Composite Reliability, AVE and Items of Studied Construct BI1……………...............................................52 Table 3.10 Factor Loading and Cross-Loadings among the variables BI1…...…........55 Table 3.11 Factor Loading and Cross-Loadings among the variables BI2…...…........56 Table 3.12 Cronbach’s Alpha…………...……………………………………..……...58 Table 3.13 Overview of AVE and Discriminant Validity Testing Among the Constructs BI1………………………………………………………………………...59 Table 4.1 Means, Standard Deviations and Correlation Coefficients…...…………..63 Table 4.2 Path Coefficients, T-statistics for Hypothesis 1 to 3 BI1………..………..65 Table 4.3 Path Coefficients, T-statistics for Hypothesis 1 to 3 BI2………..………..65 Table 4.4 Path Coefficients, T-statistics for Hypothesis 4 Model BI1…………........66 Table 4.5 Path Coefficients, T-statistics for Hypothesis 4 Model BI2…………........66 Table 4.6 Path Coefficients, T-statistics for Hypothesis 5a Model BI1…..……........67 Table 4.7 Path Coefficients, T-statistics for Hypothesis 5a Model BI2…..……........68 Table 4.8 Path Coefficients, T-statistics for Hypothesis 5b Model BI1………..........69 Table 4.9 Path Coefficients, T-statistics for Hypothesis 5b Model BI2………..........69 Table 4.10 Path Coefficients, T-statistics for Hypothesis 5c Model BI1…,…….........70 Table 4.11 Path Coefficients, T-statistics for Hypothesis 5c Model BI2…,…….........70 Table 4.12 Path Coefficients, T-statistics for Hypothesis 6 Model BI1…………........71 Table 4.13 Path Coefficients, T-statistics for Hypothesis 6 Model BI2…………........72 Table 4.14 Path Coefficients, T-statistics for Hypothesis 7a Model BI1…..……........73 Table 4.15 Path Coefficients, T-statistics for Hypothesis 7a Model BI2…..……........73 Table 4.16 Path Coefficients, T-statistics for Hypothesis 7b Model BI1…..……........74 Table 4.17 Path Coefficients, T-statistics for Hypothesis 7b Model BI2…..……........74 Table 4.18 Path Coefficients, T-statistics for Hypothesis 7c Model BI1…..……........75 Table 4.19 Path Coefficients, T-statistics for Hypothesis 7c Model BI2…..……........76 Table 4.20 Hypotheses Testing Results Summary……………………………………..77 LIST OF FIGURES Figure 3.1 Research Framework……………………………………………………..29 Figure 3.2 Research Procedure…………………………………………...………….33 Figure 4.1 Hypothesis 1-3 Model BI1…………………………………...…………..65 Figure 4.2 Hypothesis 1-3 Model BI2…………………………………...…………..65 Figure 4.3 Hypothesis 4 Model BI1……………………………………...…….…….67 Figure 4.4 Hypothesis 4 Model BI2……………………………………...…….…….67 Figure 4.5 Hypothesis 5a Model BI1…..………………………………...…….…….68 Figure 4.6 Hypothesis 5a Model BI2…..………………………………...…….…….68 Figure 4.7 Hypothesis 5b Model BI1…..………………………………...…….…….69 Figure 4.8 Hypothesis 5b Model BI2…..………………………………...…….…….69 Figure 4.9 Hypothesis 5c Model BI1…..………………………………...…….…….71 Figure 4.10 Hypothesis 5c Model BI2…..………………………………...…….…….71 Figure 4.11 Hypothesis 6 Model BI1……………………………………...…….…….72 Figure 4.12 Hypothesis 6 Model BI2……………………………………...…….…….72 Figure 4.13 Hypothesis 7a Model BI1…..………………………………...…….…….73 Figure 4.14 Hypothesis 7a Model BI2…..………………………………...…….…….73 Figure 4.15 Hypothesis 7b Model BI1…..………………………………...…….…….75 Figure 4.16 Hypothesis 7b Model BI2…..………………………………...…….…….75 Figure 4.17 Hypothesis 7c Model BI1…..………………………………...…….…….76 Figure 4.18 Hypothesis 7c Model BI2…..………………………………...…….…….76 Figure 4.19 Hypotheses Testing Summary Model BI1……………………………….79 Figure 4.20 Hypotheses Testing Summary Model BI2……………………………….79

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