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研究生: 廖慧萍
Hui-Ping Liao
論文名稱: Factors Related to Managerial Competence - A Study Based on Managerial Assessment of Proficiency (MAP)
指導教授: 張媁雯
Chang, Wei-Wen
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2009
畢業學年度: 97
語文別: 英文
論文頁數: 89
中文關鍵詞: 管理才能管理才能評鑑工具驗證性因素分析
英文關鍵詞: Managerial Competence, Managerial Assessment of Proficiency (MAP), Confirmatory Factor Analysis (CFA)
論文種類: 學術論文
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  • In this competitive and variable business environment, managers have to build up some critical abilities to establish their own competitive advantages. Since numerous perspectives take managerial competence as a critical factor in organizational development, it becomes an important issue to assess and train the abilities. Managerial Assessment of Proficiency (MAP), one of the most prominent competence assessment tools, is used by over 100 thousand people in the world. The high rate of implementation in the business environment is the motivation to take the method as research model.
    Accordingly, this research served for several purposes. First was to understand measures for managerial competence in the literature. Second was to examine the reliability and validity of MAP. Thirdly, some demographic and contextual factors may relate to managerial competence. Based on the database of MAP, the researcher identified the relationship of these variables.
    This study utilized the quantitative method to investigate the above questions. To realize the reliability, this research analyzed Cronbach’s alpha of MAP which was equal to .733. Confirmatory Factor Analysis (CFA) was for examining the validity of MAP. Because the result showed some items of the t values of administrative and cognitive ability were smaller than 1.96, this study merely adopted communication and supervisory ability to examine the relationship between managerial competence, demographic and contextual factors. The outcome indicated only gender and educational level had significantly relationship. Finally, conclusions and recommendations were provided based on research findings.

    TABLE OF CONTENTS ABSTRACT I TABLE OF CONTENTS III LIST OF FIGURES V LIST OF TABLES VI CHAPTER I. INTRODUCTION 1 Background of the Study 1 Purposes of the Study 3 Questions of the Study 3 Significance of the Study 4 Definition of Terms 5 CHAPTER II. LITERATURE REVIEW 7 Managerial Competence 7 Measures for Managerial Competence 18 Influences on Managerial Competencies 27 CHAPTER III. METHODOLOGY 31 Research Methods 31 Research Procedure 31 Instrument 32 Research Participants 36 Research Framework 36 Hypotheses 38 Data Collection and Analysis 40 CHAPTER IV. FINDINGS AND DISCUSSIONS 45 Demographic and Descriptive Statistics 45 Reliability of the Managerial Assessment of Proficiency (MAP) 52 Validity of the Managerial Assessment of Proficiency (MAP) 53 Hierarchical Regression Analysis of Communication and Supervisory Abilities among Demographic and Contextual Factors 63 Discussions 66 CHAPTER V. CONCLUSIONS AND RECOMMENDATIONS 69 Conclusions 69 Recommendations 72 Recommendations for Further Research 73 Limitations of the Study 74 REFERENCES 75 APPENDIX 83 LIST OF TABLES Table 2.1 Definitions of Managerial Competence 9 Table 2.2 32 Managerial Competencies of MCA 20 Table 2.3 Competency Studies of MAP 22 Table 3.1 Correlations Obtained During Field Tests of MAP 33 Table 3.2 Variables Coding System 41 Table 4.1 The Profile of the Respondents (N=327) 47 Table 4.2 Scale Score Means and Standard Deviations of the Sample 48 Table 4.3 Scale Score Means and Standard Deviations by Gender 49 Table 4.4 Scale Score Means and Standard Deviations by Education 49 Table 4.5 Scale Score Means and Standard Deviations by Managerial Positions 50 Table 4.6 Scale Score Means and Standard Deviations by Self-Efficacy 50 Table 4.7 Scale Score Means and Standard Deviations by Learning Opportunity 51 Table 4.8 Internal Consistency of the Scales of MAP 52 Table 4.9 Standard of Cronbach’s α 52 Table 4.10 Fit Indices for the First –Order CFA Model 55 Table 4.11 Completely Standardized Loadings, Standard Errors, and t Values 56 Table 4.12 Discrimination Validity 58 Table 4.13 Fit Indices for the Model 60 Table 4.14 Completely Standardized Loadings, Standard Errors, and t Values of 12 Indicators 61 Table 4.15 Completely Standardized Loadings, Standard Errors, and t Values of the Four Factors 61 Table 4.16 Hierarchical Regression Analysis for Communication Ability 64 Table 4.17 Hierarchical Regression Analysis for Supervisory Ability 65 Table 4.18 Summary of Research Hypotheses 67 LIST OF FIGURES Figure 2.1 Iceberg Model 11 Figure 2.2 Four Clusters of Managerial Competencies 13 Figure 2.3 Four Clusters of Managerial Competencies 17 Figure 2.4 Matrix of DISC 21 Figure 2.5 The 12 Competencies 23 Figure 2.6 Sample of Individual MAP Profile of Results 25 Figure 3.1 Research Procedure 32 Figure 3.2 Stage I of the Study 37 Figure 3.3 Stage II of the Study 38 Figure 4.1. The First-Order CFA Model 54 Figure 4.2. The Completely Standardized Solutions of Factor Loadings, Factor Correlations, and Residuals (the First-Order CFA Model) 57 Figure 4.3 the Second-Order CFA Model 59 Figure 4.4 The Completely Standardized Solutions of Factor Loadings, Factor Correlations, and Residuals (the Second-Order CFA Model) 62

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