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研究生: 姜正祥
Chiang, Cheng-Hsiang
論文名稱: 工作壓力源對勉強出勤與工作倦怠之影響-以競爭性人格為調節變項
The Influence of Job Stressors on Presenteeism and Job Burnout:The Moderating Effect of Trait Competitiveness
指導教授: 陳怡靜
Chen, Yi-Ching
口試委員: 胡昌亞
Hu, Chang-Ya
熊欣華
Hsiung, Hsin-Hua
陳怡靜
Chen, Yi-Ching
口試日期: 2022/06/27
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 75
中文關鍵詞: 挑戰型壓力源阻礙型壓力源勉強出勤競爭性人格工作倦怠
英文關鍵詞: Challenge Stressor, Hindrance Stressor, Presenteeism, Trait Competitiveness, Job Burnout
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202201354
論文種類: 學術論文
相關次數: 點閱:168下載:30
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  • 隨著科技日新月異的興起,高競爭與長時間的工作文化已逐漸存在於現代社會中,職場上「勉強出勤」的現象也逐漸增加。本研究希望瞭解工作壓力源、勉強出勤與工作倦怠間的影響,和勉強出勤在兩者間之中介作用,以及競爭性人格的調節效果。本研究採便利抽樣與滾雪球法,以不同產業全職員工進行Survey Cake線上問卷發放,回收樣本共512份,有效問卷樣本共344份,有效問卷回收率為67.1%。
    研究結果顯示,勉強出勤對於情緒耗竭有正向關係,挑戰型及阻礙型壓力源對於勉強出勤亦具有正向關係;勉強出勤在阻礙型壓力源與情緒耗竭具有中介作用。最後根據研究結果進行討論,並提出實務意涵及未來研究方向。

    Along with the ever-changing technology, the culture of high competition and excessive working hours are being normal in our society, and the condition of "presenteeism" is also increasing gradually. This study aims to examine the effects of job stressors on presenteeism and job burnout, the mediating effect of presenteeism between job stressors and job burnout, and the moderating role of trait competitiveness.
    This study used convenience sampling and the snowball method, distributing the online questionnaire to full-time employees in different industries through SurveyC1ake. A total of 512 sample questionnaires were recovered, 344 sample questionnaires are valid and the valid response rate is 67.1%.
    The results showed that presenteeism is positively associated with emotional exhaustion, the challenge stressor and the hindrance stressor are positively associated with presenteeism. Presenteeism also mediates the relationship between the hindrance stressor and emotional exhaustion. Finally, according to the result, having discussions to propose the practical implications and future directions of the research.

    第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 4 第二章 文獻探討 7 第一節 勉強出勤 7 第二節 工作倦怠 13 第三節 工作壓力源 20 第四節 競爭性人格 26 第三章 研究方法 29 第一節 研究架構與假設 29 第二節 研究對象與資料蒐集 30 第三節 研究工具 31 第四節 資料處理與分析 38 第四章 研究結果 41 第一節 敘述性統計 41 第二節 驗證性因素分析 43 第三節 相關分析 45 第四節 假設驗證 47 第五章 討論與結論 53 第一節 研究結果與討論 53 第二節 實務意涵 55 第三節 研究限制與建議 57 參考文獻 61 一、中文部分 61 二、外文部分 63 附錄 72 附錄一 72

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