研究生: |
劉梓煊 Liu, Zi-Xuan |
---|---|
論文名稱: |
「學出未來」—兩岸高校旅遊管理實習課程的下一站 "Learning for the Future" - The Next Step for the Hospitality Management Internship Courses of The Cross-Strait Universities |
指導教授: |
王國欽
Wang, Kuo-Ching |
學位類別: |
碩士 Master |
系所名稱: |
運動休閒與餐旅管理研究所 Graduate Institute of Sport, Leisure and Hospitality Management |
論文出版年: | 2020 |
畢業學年度: | 108 |
語文別: | 中文 |
論文頁數: | 94 |
中文關鍵詞: | 餐旅管理 、實習課程 、實習成效 |
英文關鍵詞: | Hospitality management, Internship, Practice results |
DOI URL: | http://doi.org/10.6345/NTNU202000426 |
論文種類: | 學術論文 |
相關次數: | 點閱:216 下載:18 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
隨著經濟的增長,餐旅業蓬勃發展,已成為社會產業支柱,亦成為未來經濟的走向趨勢,現今,越來越多的學生進入大學以餐旅管理為主專業,亦有越來越多的觀光餐旅背景的大學畢業生投入就業市場,校外實習是餐旅管理教育中非常有價值的部份。許多研究都指出成功的校外實習課程可以幫助學生取得個人技能、增加產業知識、增進個人與人際發展,還可以增加學生受雇獲取心儀工作的機會,餐旅系學生在畢業前若有一定的業界實習時間,可使其提早進入工作場域,建立自己的經歷、專業知識、技能和能力,準備好面對現實世界的挑戰,目前高校之實習課程在業者端以及學生端都存在落差,使得實習課程之成效並沒有達到其預期效果,其專業就業率偏低,離職率高等問題依然嚴峻,故,本研究將通過課程設計理論並設計問卷,對兩岸6間著名餐旅管理專業之高校進行訪談,探討兩岸實習課程發展的下一站,研究結果縱觀兩岸6間知名餐旅管理專業之高校皆認同實習課程對於餐旅管理專業之重要性,同時亦認為目前餐旅管理實習課程存在諸多落差,並且通過深度訪談得出目前應該明確實習生角色以及加強實習課程中的監管,並且設立明確的教學目標,明確評價方式,以探討出合適之實習模式,並且藉由課程設計理論對餐旅管理實習課程進行分析思考,並探索餐旅管理實習課程發展的下一步,從而對餐旅管理實習課程之發展提供有效的借鑒意義。
With the economic growth, the hospitality industry has developed vigorously and has become the pillar of the social industry. It has also become the trend of the future economy. Nowadays, more and more students are entering the university to take the management of food and tourism as the main specialty. University graduates from the background of sightseeing tours enter the job market, and off-campus internships are a very valuable part of the management of hospitality management.Many studies have pointed out that successful off-campus internship courses can help students acquire personal skills, increase industry knowledge, enhance personal and interpersonal development, and increase the chances of students being hired to get their favorite jobs. Students in the hospitality department have certain industry before graduation. Internship time allows you to enter the workplace early, establish your own experience, professional knowledge, skills and abilities, and be prepared to face the challenges of the real world. At present, there are gaps in the internship courses between the practitioners and the students, which makes the internship The effectiveness of the course has not achieved its expected results, its professional employment rate is low, and the problem of high turnover rate is still grim. Therefore, this study will use the curriculum design theory and design questionnaires to interview six famous colleges and universities in the hospitality management industry across the Taiwan Strait, and explore the next stop for the development of cross-strait internship courses. The results of the study looked at the six well-known hospitality management universities across the Taiwan Straits. They all agreed on the importance of the internship program for the hospitality management profession. They also believe that there are many gaps in the current hospitality management internship course, and through in-depth interviews, the intern should be identified. Roles and strengthening supervision in the internship program, and setting clear teaching objectives, clear evaluation methods to explore appropriate internship models, and analyzing and thinking about the hospitality management internship course through curriculum design theory and exploring the hospitality management internship course The next step in development will provide an effective reference for the development of the hospitality management internship course.
刁叔鈞 (2004)。美國高校產學合作教育的興起與發展。社會科學學報,6(3),92-95。
王忠君 (2010)。旅遊管理專業實習教學質量評估體系的構建。高教論壇,3,33-35。
王國欽、許瑞嫚、楊倩姿、巫玫慧 (2013)。就學到就業:三年縱斷面調查看餐旅觀光碩士班課程設計之脈絡。觀光休閒學報,20(1),21-50。
王登群 (2004)。觀光旅館業對實施三明治教學實習知滿意度研究-以技專校院餐旅相關科系實習生為例。台中健康管理學院,台中市。
方磊、唐德彪 (2014)。從供需錯位談旅遊管理專業職業能力的培養。宜賓學院學報,14(1),104-107。
石偉平 (2001)。比較職業技術教育。華東師範大學,25(6),85-174。
田春、馬金晶 (2018)。杜威與泰勒的經驗觀比較研究。學術瞭望,10,8-12。
朱金蘭 (2004)。德國雙元制與日本產學合作的比較研究。江蘇技術師範學院學報,10(3),45-50。
李青松、趙振維 (2008)。大學餐旅科系的校外實習制度之探討。餐旅暨家政學刊,5(3),247-272。
李福登 (1994),餐旅技職教育現況與展望。技術及職業教育雙月刊,23,10-13。
吳逢源 (2012)。試用“泰勒原理”解讀《大學英語課程教學要求》。四川教育學院學報,28(9),105-107。
何昶鴛、王雅玲 (2012)。高職餐飲管理科學生校外實習學習成效之探討。技術及職業教育學報,4(3),25-55。
汪瑞芝、廖玲珠 (2008)。會計習作課程之學習行為與學習成效。當代會計,9(1),105-130。
沈佳 (2017)。酒店實習生流失與酒店行業用工荒問題思考——以南京旅遊職業學院酒店專業實習生為例。才智——創新教育,2017(5),126-127。
林軒黛 (2009)。從學生能力取向探討實習前「四技餐飲教育課程」之成效—以國立高雄餐旅學院為例。國立高雄餐旅學院,高雄市。
林麗 (2013)。旅遊管理本科生酒店實習存在的問題及對策研究。貴州師範學院學報,29(9),59-62。
金冬梅、杜蕾、劉立新 (2016)。大學生實習評價模型的構建。教育與職業,5,70-73。
周秀瓊 (2018)。基於泰勒原理的醫科院校英語專業課程設置實踐探索。高教論壇,2(2),38-41。
屈小娟 (2016)。中職學校頂崗實習的問題與對策研究 (碩士論文,山東師範大學,山東,中國)。取自中國知網。
洪明洲 (1999,5月)。網路教學課程設計對學習成效的影響研究。遠距教學系統化教材設計國際研討會,彰化市,臺灣。全文引自http://slow.ccu.edu.tw/project/MCH.htm。
宦敏 (2016)。旅遊類專業實習基地評價體系研究。湖南城市學院學報,25(5),174-175。
姚曉雲、田金霞 (2010)。旅遊類本科專業實習效果評價體系構建與實證研究。旅遊論壇,3(6),810-814。
敖登 (2010)。旅遊管理專業學生校外實習中的適應問題與影響因素研究 (碩士論文,遼寧師範大學,瀋陽,中國)。取自中國知網。
莊敏 (2017)。高職旅遊管理專業(酒店)校企合作評價。新疆教育學院學報,33(1),86-89。
索豐 (2012)。韩国大学产学合作研究。外國教育研究,39(8),15-22。
夏婧 (2013)。現代課程理論的聖經——“泰勒原理”。天津市經濟學院學報,10(5),99-100。
徐新逸、郭盈芝 (2006)。中小學教師遠距進修之學習參與度及學習成效之相關研究。空中教學論叢,20,169-190。
郭德賓、莊明珠 (2006)。校外實習課程衝突影響因素對學生就業意願影響之研究:以國立高雄餐旅學院餐飲管理科系為例。餐旅暨家政學刊,3(1),113-131。
唐永林、李國茹、王亮、張志勇、張志剛 (2015)。智慧旅遊專業人才培養方案研究,長春師範大學學報,34(6),135-137。
陳年興、謝盛文、陳怡如 (2006,8月)。探討新一代混成學習模式之學習成效。以口頭形式發表於花蓮教育大學主辦之「TANET 2006 臺灣網際網路研討會」,花蓮縣,臺灣。全文引自http://nccur.lib.nccu.edu.tw/
陳順 (2015)。旅遊業人才發展戰略和旅遊院校發展模式與對策。繼續教育研究,15(10),101-103。
陳順、綦恩周 (2015)。旅遊業人才發展戰略和旅遊學院發展模式與對策。繼續教育研究,10(3),101-103。
陳聰 (2011)。旅遊管理專業本科學生專業實習實效性研究 (未出版碩士論文)。瀋陽師範大學,瀋陽市。
教育部技職司 (1998)。八十五學年度我國技職院校建教合作成果彙編。臺北市:教育部。
梅虎、詹澤慧 (2009)。旅遊管理本科生就業傾向與本行業關聯性分析及對策。旅遊學刊,24(6),76-81。
曹勝雄、容繼業、劉麗雲 (2000)。專科餐旅教育「三明治教學制度」實施之認知研究-從教師觀點。高雄餐旅學報,3,53-68。
國家教育研究院 (2000)。雙語詞彙、學術名詞暨辭書資訊網-Purposive Sampling釋義。取自:http://terms.naer.edu.tw/detail/1304283/
章洋舟 (2019)。“診改”環境下高職院校實習過程管理和成效評價的研究。浙江工貿職業技術學院學報,19(1),30-33。
張春興 (1999)。現代心理學。臺北:東華。
張春興、林清山 (1989)。教育心理學。臺北:五南。
張瑞梅 (2010)。廣西高校旅遊管理專業本科生專業實習問題的思考。廣西教育學院學報,4,152-156。
張慧 (2018)。高職旅遊管理專業頂崗實習評價現狀及策略。職業教育,9,193-194。
張蕾 (2013)。試論“泰勒原理”對大學英語課程改革的啓發。分析與研究,17(3),116-118。
張懿瑋、夏林根 (2014)。旅遊管理專業實習效果評價指標體系構建及實證分析。職業技術教育,23,5-9。
項贈 (2014)。泰勒原理的解構。安順學院學報,16(4),41-43。
黃寶平、劉惠貞 (2017)。旅游管理专业本科生行业内就业问题研究。教育時空,106(4),177-178。
葉龍泰、蔡華端、鄭富元、黃麒羽 (2012)。飯店業者對大專實習生之期望、感受與滿意度分析。稻江學報,6(1&2),123-143。
舒小林 (2017)。旅遊管理專業本科人才供需錯位問題及“無縫鏈接”培養模式研究。現代教育管理,8,237-240。
湯靜 (2018)。酒店管理專業學生實習中存在的問題及建議。價值工程,169(4),169-172。
楊裕仁、李旭梅 (2000)。談技職教育-三明治教學的實施與展望。商業職業教育,76,13-17。
睢辰萌、鮑敬敬、米博 (2016)。泰勒課程原理對高校輔導員講評設計的啟示。教育研究,6,154-155。
趙德輝 ( 2016)。「洛桑模式」中創新創業教育的剖析與借鑒——以瑞士洛桑酒店管理學院為例。決策思考,16,62-63。
趙曉慧 (2014)。一流企業都要T型人才,取自:
http://www.30.com.tw/article_content_25741.html#sthash.sSXxA2BI.dpuf[2014,October 17]。
趙麗芳 (2018)。高校酒店實習問題探究。山東紡織經濟,256(6),45-49。
廖哲勋 (2017)。從課程論到課程學:課程理論發展的必然邏輯。課程教材教法,37(6),4-12。
鄭宇飛、孫赟 (2013)。基於往屆生視角的旅遊專業實習成效調查——以三峽大學為例。三峽大學學報,35,97-101。
魯捷 (2011)。高職物業管理專業學生學習成效評價體系的研究。中國職業技術教育,5,36-39。
劉宗超、於東曉 (2016)。我國大學體育課程評價深化研究。教改前沿,3,38-40。
劉修祥 (2000)。臺灣地區的觀光教育-以專科以上不同學制的觀光科系應屆畢業生其升學和就業意向之探討。觀光研究學報,5(2),39-56。
潘利 (2015)。新時期高校旅遊人才培養模式探索。教育與職業,32,78-80。
龍其林 (2015)。高職旅遊管理專業頂崗實習全方位評價體系的構建。考核與評價,36(2),64-67。
鍾郁玲 (2006)。大學觀光相關科系學生校外實習成效之研究-以旅館實習生為例 (碩士論文)。取自https://hdl.handle.net/11296/a498c2。
繆小玲 (2018)。關於高職酒店管理專業實習生管理考評體系一些思考——以武漢職業技術學院為例。廣東蠶業,52(8),29-30。
龔雅云 (2006)。關於引進三明治課程的設想。經濟技術協作信息,2006(8),62。
Auburn, T., & Ley, A. (1993). Psychology undergraduates’ experience of placements. Studies in Higher Education, 93(3), 265-285.
Barrows. & Bosselman, R. H. (1999). Hospitality management education. New York, NY: Haworth.
Baum, T., & Thompson, K. (2007). Skills and labour markets in transition: A tourism skills inventory of Kyrgyzstan, Mongolia and Uzbekistan. Asia Pacific Journal of Human Resources, 45(2), 235-255.
Beard, F., & Morton, L. (1999). Effects of internship predictors on successful field experience. Journalism & Mass Communication Educator, 53(4), 42-53.
Brenda, L. (1998). Developing Key Skills Through Work Placement. Council for Industry & Higher Education, 98(1), 30.
Brenda, L. (2005). Employability and Work Based Learning.York,UK: The Higher Education Academy
Bundesministerium für Bildung und Forschung. (2015). Bildung und Forschung in Zahlen 2015: Ausgewählte Fakten aus dem Daten-Portal des BMBF. Berlin, DE: Author.
Chan, B., Chan, E., & Qu, H. (2002). A comparative analysis of changing job selection attitudes and expectations of hospitality students in Hong Kong and Mainland China. Journal of Hospitality and Education, 14(1), 14.
Chang, C. Y. & Mao, S. L. (1999). Comparison of Taiwan science students’ outcomes with inquiry-group versus traditional instruction. The Journal of Educational Research, 92(6), 340-346.
Chang, C. Y. (2002). The impact of different forms of multimedia CAI on students’ science achievement. Innovations in Education and Teaching International, 39, 280-288.
Chang, T.-Y., & Hsu, J.-M. (2010). Development framework for tourism and hospitality in higher vocational education in Taiwan. Journal of Hospitality, Leisure, Sport and Tourism Education, 9(1), 101-109.
Chi, C. G., & Gursoy, D. (2009). How to help your graduates secure better jobs? An industry perspective. International Journal of Contemporary Hospitality Management, 21(3), 308-322.
Christou, E., & Sigala, M. (2002). Innovation in hospitality and tourism education. International Journal of Tourism Research, 4(1), 65-67.
Cooper, R. D., & Schindler, P. S. (2003). Business Research Methods (8th ed.). New Delhi, IN: Tata McGraw-Hill Edition.
Decrop, A. (1999). Triangulation in qualitative tourism research. Tourism management, 20(1), 157-161.
Downey, J. F., & DeVeau, L. T. (1987).Coordinating the hospitality internship. Cornell Hotel and Restaurant Administration Quarterly, 29, 18-20.
Dracup, K., & Morris, P. E. (2008). How will they learn? American Journal of Critical Care, 17(4), 306-309.
Feagin, J.R., Orum, A. M., & Sjoberg, G. (1991). A Case for the Case Study. Chapel Hill, NC: The University of North Carolina Press.
George, B., & Ahmed, Y. (2009). The Value of Workplcements. Enhancing the Learner Experience in Higher Education, 9(1), 24-40.
Gronlund, N. E. & Linn, R. L. (1990). Measurement and Evaluation in Teaching (6th ed.). NY: Macmillan.
Harvey, L. (2003). Transitions from Higher Education to Work.. Learning and Teaching Support Network Generic Centre Report, 3(4), 24-26.
Hawkins, D. E., & Weiss B. L. (2004). Experiential Education in Graduate Tourism Studies: An International Consulting Practicum. Journal of Teaching in Travel and Tourism, 4(3), 1-29.
Herrick, M. A. (1987). The effects of internship experience and participant modelling on still development and psychological adjustment of rehabilitation education interns: A thesis in counseling psychology (Unpublished doctoral dissertation).Pennsylvania State University,State College,PA.
Horng, J.-S., & Teng, C.-C. (2011). Cross-cultural quality measurement of undergraduate hospitality, tourism and leisure programmes: Comparisons between Taiwan and the USA. Journal of Hospitality, Leisure, Sports and Tourism Education, 10(1), 49-62.
Ineson, E. M., Lyons, A., & Branston, C. (2006). Cross cultural change. adjustment and culture shock: UK to USA. Tourism, 54 (4), 355-365.
Jones, B., & Healey, M. (1995). The Thick Sandwich: Still on the Menu. Journal of Geography in Higher Education, 95(2), 23.
Kassarjian, H. H. (1977). Content analysis in consumer research. Journal of consumer research, 4(1), 8-18.
Kay, C., & De Veau, L. T. (2003). A survey of lodging executives’ views on internship programs and cooperatives. Journal of Hospitality and Tourism Education, 15(2),24-29.
Kim, S. S., Guo, Y., Wang, K.-C., & Agrusa, J. (2007). The study motivations and study preferences of student groups from Asian nations majoring in hospitality and tourism management programs. Tourism Management, 28(1), 140-151.
Krippendorff, K. (2004). Content analysis: An introduction to its methodology. Thousand Oaks, CA: Sage.
Lam, T., & Ching, L. (2007). An exploratory study of and internship program: The case of Hong Kong students. Hospitality Management, 26, 336-351.
Lefever, M. M., & Withiam, G. (1998). Curriculum review: How industry views hospitalityeducation. Cornell Hospitality Quarterly, 39(4), 70-78.
Leonard-Barton, D. (1995). Wellsprings of knowledge: Building and sustaining the sources of innovation.Boston, MA: Harvard Business School Press.
Leslie, D. (1991). Hospitality industry industrial placement and personnel management. Services Industry Journal, 11(1), 63-73.
Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Newbury Park, CA: Sage.
Merriam, S. B., & Tisdell, E. J. (2015). Qualitative research: A guide to design and implementation.:Hoboken, NJ:John Wiley & Sons.
Neuendorf, K. A. (2002). The Content Analysis Guidebook. Thousand Oaks, CA: Sage.
Neuman, W. L. (1997). Social research methods: qualitative and quantitative approaches. Boston, NH: Allyn & Bacon.
Peterson, P. & Swing, S. (1982). Beyond time on task: Students’ reports of their thought processes during direct instruction. Elementary School Journal, 82, 481-491.
Piccoli, G., Ahmad, R. & Ives, B. (2001). Web-based virtual learning environment: Aresearch framework and a preliminary assessment of effectiveness in basic IT skill training. MIS Quarterly, 25(4), 401-426.
Riordan, S., & Goodman, S. (2007). Managing reality shock: Expectations versus experiences of graduate engineers. SA Journal of Industrial Psychology, 33(1), 67-73.
Thomas, D. R. (2006). A general inductive approach for analyzing qualitative evaluation data. American journal of evaluation, 27(2), 237-246.
Tyler, R. W. (1949). Basic principles of curriculum and instruction.Chicago, IL: University of Chicago Press.
Wolter, A., Kamm, C., Lenz, K., Renger, P., & Spexard, A. (2014). Potenziale des dualen Studiums in den MINT-Fächern: Eine empirische Untersuchung. Berlin, DE: Deutsche Akademie der Technikwissenschaften.
Yin, R.K. (1994). Case Study Research : Design and methods (2nd Ed). Thousand Oaks, CA: Sage.
Zopiatis, A. (2007). Hospitality internships in Cyprus: a genuine academic experience of a continuing frustration? International Journal of Contemporary Hospitality Management, 19(1), 65-77.