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研究生: 呂正仁
Lu, Cheng-Jen
論文名稱: 社會資本與知識分享對創新行為影響之研究 ─以組織學習能耐為調節變項
A Study of the Relationships of Social Capital and Knowledge Sharing on Innovation Behavior - The Moderator Effects Is Organizational Learning
指導教授: 余鑑
Yu, Chien
于俊傑
Yu, Chin-Cheh
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2011
畢業學年度: 99
語文別: 中文
論文頁數: 125
中文關鍵詞: 社會資本知識分享創新行為
英文關鍵詞: social capital, knowledge sharing, innovation behavior
論文種類: 學術論文
相關次數: 點閱:159下載:13
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  • 近年因外在經濟環境不佳及產業內競爭者眾的情況下,台灣資訊硬體產業面臨許多的挑戰。而過去以硬體研發與生產為主的電子代工產業,在面對產品快速變化與客戶需求型態的改變下,創新能力的培養以及創新行為的促成,實為台灣當下資訊科技產業的首要任務。過往研究顯示,組織成員社會資本的高低,以及知識分享的程度多寡,均對創新行為的發生具有一定程度之影響。
    本研究之目的在於探討電子資訊產業中,研發工程師的社會資本與知識分享程度,是否會影響促進創新行為的產生。並透過組織學習能耐為調節變項進而深入探討其在社會資本與知識分享對創新行為之影響。因此,本研究將以迴歸模型進行實證分析。
    本研究採用問卷調查法,於2011 年3 月開始進行問卷發放,共發送500份問卷,回收287份有效問卷。經由資料分析後,得到以下結論:(1)社會資本為對創新行為具有正向影響;(2)社會資本子構面社會網路對創新行為有正向影響;(3)社會資本子構面社會信任對創新行為有正向影響;(4)社會資本子構面共同目標對創新行為有正向影響;(5)知識分享對創新行為具有正向影響;(6)知識分享子構面提供知識對創新行為有正向影響;(7)知識分享子構面獲取知識對創新行為有正向影響;(8) 組織學習能耐對知識分享影響創新行為具有調節效果。
    透過以上研究成果希望能提供電子代工產業在鼓勵員工創新行為時,能建立可協助員工進行創新活動的氛圍與環境。

    In recent years, Taiwan's IT hardware industry is facing many challenges.Building the innovation ability and promoting innovatiion behavior is the important task for Taiwan's IT industry.
    This study aims to examine the correlation social capital, knowledge sharing, innovation behavior and Organizational Learning. The organizational learning is the moderator variable to analyze the effects between knowledge sharing and innovation behavior. The object of this study is the Taiwan's IT hardware industry, R & D engineers. The empirical data are collected by E-mail and mail. The total of the valid samples are 287.
    The results showed : (1) social capital has a positive impact on innovation behavior; (2) social capital - social networks have a positive impact on innovation behavior; (3) social capital - social trust has a positive impact on innovation behavior; (4) social capita l- gerneral goals have a positive impact on innovation behavior; (5) knowledge sharing has a positive impact on innovation behavior; (6) knowledge sharing - knowledge donating has a positive impact on innovation behavior; (7) knowledge sharing – knowledge
    collecting has a positive impact on innovation behavior; (8) organizational learning capability has moderating effects on knowledge sharing influencing innovation behavior.
    Through the above research hopes to provide Taiwan's IT hardware industry, construct an atmosphere to encourage employee’s innovation behavior.

    目 錄 謝 誌 I 中文摘要 III ABSTRACT V 目 錄 VII 表 次 IX 圖 次 XI 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 7 第三節 研究範圍與限制 8 第四節 重要名詞解釋 9 第二章 文獻探討 12 第一節 社會資本 12 第二節 組織學習能耐 16 第三節 知識分享 20 第四節 創新行為 23 第五節 各研究變項間的關係 26 第三章 研究設計與實施 32 第一節 研究架構 32 第二節 研究假設 33 第三節 研究方法與步驟 34 第四節 研究對象 38 第五節 研究工具 39 第六節 資料分析 48 第七節 預試問卷信效度分析 50 第四章 資料分析 58 第一節 問卷回收與統計 58 第二節 敘述性統計分析 59 第三節 信效度分析分析 64 第四節 研究相關分析 70 第五節 迴歸分析 78 第六節 組織學習能耐之調節效果驗證分析 82 第七節 研究假設結果摘要 88 第五章 結論與建議 89 第一節 研究發現與結論 89 第二節 管理意涵 96 第三節 研究貢獻 102 第四節 後續研究建議 104 參考文獻 106 一、中文部份 106 二、外文部份 109 附錄 117 附錄一 117 附錄二 122 表 次 表 1- 1 2009年台灣資通訊硬體之全球占有率表現 2 表 3- 1 組織學習能耐量表之問卷題項 41 表 3- 2 社會資本量表之問卷題項 43 表 3- 3 知識分享量表之問卷題項 45 表 3- 4 創新行為的衡量 47 表 3- 5 社會資本之信度分析 51 表 3- 6 知識分享之信度分析 53 表 3- 7 創新行為之信度分析 54 表 3- 8 組織學習能耐量表各構面及題項之信度分析 55 表 3- 9 國內資訊電子產業員工信度分析表 56 表4-1 問卷樣本特徵分佈 60 表4- 2 電子資訊產業社會資本變項之平均數、標準差 61 表4- 3 電子資訊產業知識分享變項之平均數、標準差 61 表4- 4 電子資訊產業組織學習能耐變項之平均數、標準差 63 表4- 5 電子資訊產業組織學習能耐變項之平均數、標準差 63 表4- 6 社會資本之信度分析 65 表4- 7 知識分享之信度分析 66 表4- 8 創新行為之信度分析 67 表4- 9 組織學習能耐量表各構面及題項之信度分析 68 表4- 10 社會資本各構面與創新行為之相關分析 71 表4- 11 知識分享各構面與創新行為之相關分析 72 表4- 12 組織學習能耐各構面與創新行為之相關分析 73 表4- 13 組織學習能耐各構面與社會資本之相關分析 75 表4- 14 組織學習能耐各構面與知識分享之相關分析 77 表4- 15 社會資本各構面與創新行為之迴歸分析 78 表4- 16 社會資本各構面與創新行為之多元迴歸分析 79 表4- 17 知識分享各構面與創新行為之迴歸分析 80 表4- 18 知識分享各構面與創新行為之多元迴歸分析 81 表4- 19 組織學習能耐對社會資本與創新行為之調節效果分析 84 表4- 20 組織學習能耐對知識分享與創新行為之調節效果分析 85 表4- 21 各項研究假設實證分析結果支持情形彙整表 88 表5- 1 影響性研究假設實證分析結果成立情形彙整表 93 表5- 2 調節效果研究假設實證分析結果成立情形彙整表 95 圖 次 圖 3- 1 本研究之架構 32 圖 3- 2 本研究之步驟 37 圖4- 1調節變項驗證模型 82 圖4- 2 組織學習能耐對知識分享影響創新行為調節效果之交互作用 86

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