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研究生: 李蕙昕
Lee, Hui-Hsin
論文名稱: 探討跨國公司心理契約履行、員工組織認同與國際移動力對工作及職涯滿意度的影響- 以Club Med的臺灣員工為例
The Effects of Multinational Corporations' Psychological Contract Fulfillment, Employee Organization Identification, and Global Mobility on Job and Career Satisfaction - A Case Study of the Taiwanese Employees of Club Med
指導教授: 雷芷卉
Lui, Tsz-Wai
口試委員: 蔡宗憲
Tsai, Tsung-Hsien
陳敏弘
Chen, Ming-Hung
雷芷卉
Lui, Tsz-Wai
口試日期: 2024/01/18
學位類別: 碩士
Master
系所名稱: 運動休閒與餐旅管理研究所
Graduate Institute of Sport, Leisure and Hospitality Management
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 107
中文關鍵詞: 國際移動力心理契約履行組織認同工作滿意度職涯滿意度
英文關鍵詞: Global Mobility, Psychological Contract Fulfillment, Organizational Identification, Job Satisfaction, Career Satisfaction
研究方法: 問卷調查法
DOI URL: http://doi.org/10.6345/NTNU202400403
論文種類: 學術論文
相關次數: 點閱:103下載:13
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  • 本研究旨在研究跨國公司心理契約履行、員工組織認同、國際移動力以及工作和職涯滿意度之關聯。心理契約履行指企業履行對員工的期望,如提供競爭力薪酬和福利、創造良好工作環境。組織認同是員工對企業價值觀和文化的認同,願為企業成功貢獻。當企業履行心理契約,確保薪酬與付出成正比,持正向態度,員工增加歸屬感和成就感。員工具備溝通、適應、專業和國際實踐能力,加上跨國企業支持,獲得多樣工作體驗和成長機會。員工在不同國家文化中透過這些能力更融入當地,提升工作及職涯滿意。
    以Club Med臺灣Gentle Organizers (G.O) 為研究對象,綜合探討心理契約履行、組織認同、國際移動力、工作和職涯滿意度的關係。研究顯示心理契約履行可提高員工的組織認同,員工國際移動力與工作和職涯滿意度均有正相關。而路徑分析結果顯示組織認同對工作滿意度影響較大,國際移動力則影響職涯滿意度較大。透過研究,提出Club Med若能重視並支持員工的組織認同和個人能力發展,建立良好的企業文化,提供多元的發展機會,支持員工國際移動力的提升,並落實個人發展計劃。這將有助於提高員工的工作和職涯滿意度,同時也有助於促進組織的持續發展和競爭優勢的鞏固。

    This research investigates the relationships between psychological contract fulfillment, organizational identification, global mobility, and job/career satisfaction within the context of multinational corporations. Psychological contract fulfillment entails the realization of employee expectations through the provision of competitive compensation packages and the cultivation of a positive organizational environment. This fulfillment enhances employees' sense of belonging and achievement. In multinational corporations, employees who are equipped with communication, adaptation, professional, and international competencies are afforded the opportunity to acquire diverse experiences. This exposure to various cultures not only enriches their professional repertoire but also substantially enhances their overall job and career satisfaction.
    The study on Club Med Taiwan's Gentle Organizers reveals that fulfilling psychological contracts strengthens employees’ organizational identification, and employees' global mobility enhances job and career satisfaction. Organizational identification influences job satisfaction more than global mobility, while global mobility impacts career satisfaction predominantly. The implications of these findings are profound, suggesting that organizations should place a premium on fostering strong organizational identification, promoting the development of personal skills, and nurturing a constructive corporate culture. By implementing these strategies, corporations can elevate job and career satisfaction levels, thereby facilitating sustained organizational growth and securing competitive advantages in the global marketplace. This study underscores the importance of strategic human resource management practices in enhancing employee satisfaction and loyalty, which are pivotal for the long-term success of multinational corporations.

    第壹章 緒論 1 第一節 研究背景與動機 1 第二節 研究問題與目的 4 第三節 研究方法與流程 5 第四節 研究範圍 6 第五節 研究貢獻與重要性 7 第六節 名詞定義 7 第貳章 文獻回顧 9 第一節 工作滿意度 9 第二節 職涯滿意度 11 第三節 國際移動力 12 第四節 組織認同 20 第五節 心理契約履行 23 第參章 研究方法 31 第一節 研究架構 31 第二節 研究假設 32 第三節 研究對象 32 第四節 問卷設計 35 第五節 專家效度問卷建議 40 第六節 統計分析 46 第肆章 分析與討論 48 第一節 樣本結構分析 48 第二節 結構方程模型分析 57 第伍章 結論與建議 72 第一節 研究貢獻 72 第二節 研究限制 73 第三節 未來研究建議 74 參考文獻 75 附錄 92

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