研究生: |
范繡文 Fan, Hsiu-Wen |
---|---|
論文名稱: |
物聯網下變革型領導對信賴、組織文化、知識共享、創新及組織績效之影響 The Effect of Transformational Leadership on Trust, Organizational Culture, Knowledge Sharing, Innovation and Organizational Performance in Internet of Things |
指導教授: |
施正屏
Shih, Cheng-Ping |
學位類別: |
碩士 Master |
系所名稱: |
國際人力資源發展研究所 Graduate Institute of International Human Resource Developmemt |
論文出版年: | 2016 |
畢業學年度: | 104 |
語文別: | 英文 |
論文頁數: | 110 |
中文關鍵詞: | 領導 、知識管理 、創新 、組織績效 |
英文關鍵詞: | Transformational Leadership, Knowledge Sharing, Innovation, Organizational Performance |
DOI URL: | https://doi.org/10.6345/NTNU202203895 |
論文種類: | 學術論文 |
相關次數: | 點閱:177 下載:48 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
無中文摘要
Considering global recession and the dropping market share of Taiwan industries nowadays, the concept of Internet of Things (IoT) has been provided. Internet of Things (IoT) shares the idea as a network of physical objects, thus establishes an integrated service system or platform to offer better services, attract customers and reduce costs. To achieve the goal of developing blue market and linking services with things by big data and cloud computing, innovation is an important element to change the present condition and improve the performance. To encourage people developing innovation in an organization, a successful leadership is indispensable, which influences trust and culture representing teamwork, and the efficiency of knowledge sharing and innovation. In this study, an integrated model was created and analyzed to understand how transformational leadership affects trust and organizational culture and how knowledge sharing and innovation are influenced and influence organizational performance as well by using Partial Least Squares (PLS) method. Distribution of questionnaires to 350 practitioners was completed with a response rate of 56 percent, and the data were investigated by three divisions: main study, information and communication (ICT) industry, and financial technology (FinTech) industry. The findings indicated that transformational leadership has a positive significant effect towards trust and organizational culture; trust has a positive significant effect towards knowledge sharing and innovation; organizational culture has a positive significant effect towards knowledge sharing and innovation; knowledge sharing and innovation have a positive significant effect towards organizational performance. The consequence discovered the characteristics of Taiwan industries and pointed out opportunities for improvement. Recommendations for further study were provided as well.
Afuah, A. (2003). Innovation management: strategies, implementation and profits. USA: Oxford University Press.
Alavi, M., & Tiwana, A. (2002). Knowledge integration in virtual teams: The potential role of KMS. Journal of the American Society for Information Science and Technology, 53(12), 1029-1037.
Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39(5), 1154-1184.
Argote, L., & Ingram, P. (2000). Knowledge transfer: A basis for competitive advantage in firms. Organizational Behavior and Human Decision Processes, 82(1), 150-169.
Bachmann, R. (2001). Trust, power and control in trans-organizational relations. Organization studies, 22(2), 337-365.
Bachmann, R., & Inkpen, A. C. (2011). Understanding institutional-based trust building processes in inter-organizational relationships. Organization Studies, 32(2), 281-301.
Bacon, D. R., Sauer, P. L., & Young, M. (1995). Composite reliability in structural equations modeling. Educational and Psychological Measurement, 55(3), 394-406.
Barney, J. B. (1986). Organizational culture: Can it be a source of sustained competitive advantage? Academy of management review, 11(3), 656-665.
Bartee, R. T., Grandjean, B. D., & Bieber, S. L. (2004). Confirming the reliability of a theory-driven survey instrument. American Journal of Health Studies, 19(3), 175-179.
Bass, B. M. (1991). From transactional to transformational leadership: Learning to share the vision. Organizational Dynamics, 18(3), 19-31.
Bass, B. M. (1999). Two decades of research and development in transformational leadership. European Journal of Work and Organizational Psychology, 8(1), 9-32.
Bass, B. M., Avolio, B. J., Jung, D. I., & Berson, Y. (2003). Predicting unit performance by assessing transformational and transactional leadership. Journal of Applied Psychology, 88(2), 207.
Bass, B. M., & Riggio, R. E. (2006). Transformational leadership. London: Lawrence.
Bass, B. M., & Steidlmeier, P. (1999). Ethics, character, and authentic transformational leadership behavior. The Leadership Quarterly, 10(2), 181-217.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.
Barney, J. B. (1986). Organizational culture: can it be a source of sustained competitive advantage? Academy of Management Review, 11(3), 656-665.
Blumberg, M., & Pringle, C.D. (1982). The missing opportunity in organizational research: some implications for a theory of work performance. Academy of Management Review, 7(4), 560–569.
Calantone, R. J., Cavusgil, S. T., & Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31(6), 515-524.
Cameron, K. S., & Quinn, R. E. (2006). Diagnosing and changing organizational culture: Based on the competing values framework (revised ed.). San Francisco, CA: Jossey-Bass.
Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern methods for business research, 295(2), 295-336.
Cummings, J. N. (2004). Work Groups, Structural Diversity, and Knowledge Sharing in a Global Organization. Management Science, 50(3), 352-364.
Currall, S. C., & Inkpen, A. C. (2002). A multilevel approach to trust in joint ventures. Journal of International Business Studies, 33(3), 479-495.
Damanpour, F. (1991). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555-590.
Damanpour, F., & Gopalakrishnan, S. (2001). The dynamics of the adoption of product and process innovations in organizations. Journal of Management Studies, 38(1), 45-65.
Deal, T. E., & Kennedy, A. A. (1982). Corporate cultures: The rites and rituals of organizational life. Reading/Т. Deal, A. Kennedy.–Mass: Addison-Wesley, 2, 98-103.
Dennis, A. R. (1996). Information exchange and use in small group decision making. Small Group Research, 27(4), 532-550.
Deshpandé, R., & Farley, J. U. (2004). Organizational culture, market orientation, innovativeness, and firm performance: an international research odyssey. International Journal of Research in Marketing, 21(1), 3-22.
Ellis, K., & Shockley‐Zalabak, P. (2001). Trust in top management and immediate supervisor: The relationship to satisfaction, perceived organizational effectiveness, and information receiving. Communication Quarterly, 49(4), 382-398.
Emden, Z., Yaprak, A., & Cavusgil, S. T. (2005). Learning from experience in international alliances: antecedents and firm performance implications. Journal of Business Research, 58(7), 883-892.
Epitropaki, O., & Martin, R. (2005). The moderating role of individual differences in the relation between transformational/transactional leadership perceptions and organizational identification. The Leadership Quarterly, 16(4), 569-589.
Essmann, H. E. (2009). Toward innovation capability maturity. Unpublished doctoral dissertation, University of Stellenbosch, Stellenbosch, South Africa.
Friel, C. M. (2010). Note on factor analysis. Retrieved from http://www.bama.ua.edu/~ jcsenkbeil/gy523/Factor%20Analysis.pdf
Gardner, H. K., Gino, F., & Staats, B. R. (2012). Dynamically integrating knowledge in teams: Transforming resources into performance. Academy of Management Journal, 55(4), 998-1022.
Gibbert, M., & Krause, H. (2002). Practice exchange in a best practice marketplace. In Davenport, T. H., & Probst, G. J. (Eds.), Knowledge management case book: Siemens best practices (pp. 89-105). New York: John Wiley & Sons, Inc.
Gharehbaghi, K., & McManus, K. (2003). Effective construction management. Leadership and Management in Engineering, 3(1), 54-55.
Grant, R. M. (1996). Prospering in dynamically-competitive environments: Organizational capability as knowledge integration. Organization science, 7(4), 375-387.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139-151. DOI: 10.2753/MTP1069-6679190202.
Hall, H. (2001). Input-friendliness: motivating knowledge sharing across intranets. Journal of Information Science, 27(3), 139-146.
Hansen, M. T. (1999). The search-transfer problem: The role of weak ties in sharing knowledge across organization subunits. Administrative Science Quarterly, 44(1), 82-111.
Hansen, M. T. (2002). Knowledge networks: Explaining effective knowledge sharing in multiunit companies. Organization science, 13(3), 232-248.
Hofstede, G. (1997). Cultures and organizations: Software of the mind. New York: McGraw-Hill.
Hosmer, L. T. (1995). Trust: The connecting link between organizational theory and philosophical ethics. Academy of management Review, 20(2), 379-403.
Hult, G. T. M., Hurley, R. F., & Knight, G. A. (2004). Innovativeness: Its antecedents and impact on business performance. Industrial marketing management, 33(5), 429-438.
Hult, G. T. M., & Ketchen, D. J. (2001). Does market orientation matter?: A test of the relationship between positional advantage and performance. Strategic management journal, 22(9), 899-906.
Ipe, M. (2003). Knowledge sharing in organizations: a conceptual framework. Human Resource Development Review, 2(4), 337-359.
Jiménez-Jiménez, D., & Sanz-Valle, R. (2011). Innovation, organizational learning, and performance. Journal of business research, 64(4), 408-417.
Johnson-George, C., & Swap, W. C. (1982). Measurement of specific interpersonal trust: Construction and validation of a scale to assess trust in a specific other. Journal of Personality and Social Psychology, 43(6), 1306.
Jung, T., Scott, T., Davies, H. T., Bower, P., Whalley, D., McNally, R., & Mannion, R. (2009). Instruments for exploring organizational culture: A review of the literature. Public administration review, 69(6), 1087-1096.
Katz, B. (2007). The Integration of Project Management Processes with a Methodology to Manage a Radical Innovation Project. Unpublished doctoral dissertation, University of Stellenbosch, Stellenbosch, South Africa.
Kennedy, P. (1989). Non-nested hypothesis tests: A diagrammatic exposition. Australian Economic Papers, 28(52), 160-165. DOI: 10.1111/j.1467-8454.1989.tb00466.x.
Kerlinger, F. N. (1986). Foundations of behavioral research (3rd ed.). Fort Worth, TX: Holt, Rinehart, and Winston.
Khalaf. G., Manson, K., & Shukur, G. (2013). Modified ridge regression estimators. Communications in Statistics-Theory and Methods, 42(8), 1476-1487. DOI: 10.1080/03610926.2011.593285.
King, B. (2012). Bank 3.0: Why Banking Is No Longer Somewhere You Go But Something You Do. New York: Wiley.
Latham, J. R. (2008). Building bridges between researchers and practitioners: A collaborative approach to research in performance excellence. Quality Management Journal, 15(1), 8.
Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of management information systems, 20(1), 179-228.
Limsila, K., & Ogunlana, S. O. (2008). Performance and leadership outcome correlates of leadership styles and subordinate commitment. Engineering, construction and architectural management, 15(2), 164-184.
Lin, H. F. (2007). Knowledge sharing and firm innovation capability: an empirical study. International Journal of manpower, 28(3/4), 315-332.
Linnenluecke, M. K., & Griffiths, A. (2010). Corporate sustainability and organizational culture. Journal of world business, 45(4), 357-366.
Liu, Y., & Phillips, J. S. (2011). Examining the antecedents of knowledge sharing in facilitating team innovativeness from a multilevel perspective. International Journal of Information Management, 31(1), 44-52.
Majchrzak, A., Cooper, L. P., & Neece, O. E. (2004). Knowledge reuse for innovation. Management science, 50(2), 174-188.
Mann, P. S. (1995). Introductory statistics (2nd ed.). New York: Wiley.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of management review, 20(3), 709-734.
Moorman, C., Deshpande, R., & Zaltman, G. (1993). Factors affecting trust in market research relationships. The Journal of Marketing, 81-101.
Neuman, W. L. (2011). Social Research Methods: Qualitative and Quantitative Approaches (7th ed.). UK: Pearson Education, Inc.
Nunnally, J. C. (1978). Psychometric Theory (2nd ed.). New York: McGraw-Hill.
Palvia, P. (2009). The role of trust in e-commerce relational exchange: A unified model. Information & management, 46(4), 213-220.
Peters, T. J., & Waterman, R. H. (1982). In search of excellence. New York: Harper and Row.
Pieterse, A. N., Van Knippenberg, D., Schippers, M., & Stam, D. (2010). Transformational and transactional leadership and innovative behavior: The moderating role of psychological empowerment. Journal of Organizational Behavior, 31(4), 609-623.
Pinjani, P., & Palvia, P. (2013). Trust and knowledge sharing in diverse global virtual teams. Information & Management, 50(4), 144-153.
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1(2), 107-142.
Porter, M. E. (2011). Competitive advantage of nations: Creating and sustaining superior performance. New York: Simon and Schuster.
Punch, K. F. (2014). Introduction to social research: Quantitative and qualitative approaches (3rd ed.). London: Sage.
Quinn, J. B., Anderson, P., & Finkelstein, S. (1998). Managing professional intellect: making the most of the best. The strategic Management of Intellectual capital, 7, 87-100.
Riaz, A. & Hussain Haider, M (2010). Role of transformational and transactional leadership with job satisfaction and career satisfaction. Business and Economic Horizons, (01), 29-38.
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of management review, 23(3), 393-404.
Rowold, J. (2005). Multifactor Leadership Questionnaire: Psychometric properties of the German translation. Mind Garden. Retrieved from http://www.mindgarden.com/documents/MLQGermanPsychometric.pdf
Rüßmann, M., Lorenz, M., Gerbert, P., Waldner, M., Justus, J., Engel, P., & Harnisch, M. (2015, April). Industry 4.0: The Future of Productivity and Growth in Manufacturing Industries. bcg.perspectives. Retrieved from https://www.bcgperspectives.com/content/articles/engineered_products_project_business_industry_40_future_productivity_growth_manufacturing_industries/
Sawhney, M., & Prandelli, E. (2000). Managing distributed innovation in turbulent markets. California management review, 42(4), 24-54.
Sher, P. J., & Yang, P. Y. (2005). The effects of innovative capabilities and R&D clustering on firm performance: the evidence of Taiwan's semiconductor industry. Technovation, 25(1), 33-43.
Shockley-Zalabak, P., Ellis, K., & Cesaria, R. (2003). Measuring organizational trust: Cross-cultural survey and index. IABC Research Foundation. (Available from International Association of Business Communications http://store. yahoo. com/iabcstore/measortrus).
Siemsen, E., Roth, A. V., & Balasubramanian, S. (2008). How motivation, opportunity, and ability drive knowledge sharing: The constraining-factor model. Journal of Operations Management, 26(3), 426-445.
Skinner, C. (2014). Digital Bank: Strategies to launch or become a digital bank. Singapore: Marshall Cavendish International (Asia).
Sohail, M. S., & Daud, S. (2009). Knowledge sharing in higher education institutions: Perspectives from Malaysia. Vine, 39(2), 125-142.
Thompson, Victor A. (1965). Bureaucracy and innovation. Administrative science quarterly, 10(1), 1-20.
Tichy, N. (1983) Managing strategic change: Technical, political, and cultural dynamics. New York: Wiley.
Tushman, M. L., Anderson, P. C., & O’Reilly, C. (1997). Technology cycles, innovation streams, and ambidextrous organizations: organization renewal through innovation streams and strategic change. Managing strategic innovation and change, 34(3), 3-23.
Urabe, K., Child, J., & Kagono, T. (1988). Innovation and management: International comparisons. Berlin: de Gruyter.
Van der Panne, G., Van Beers, C., & Kleinknecht, A. (2003). Success and failure of innovation: a literature review. International Journal of Innovation Management, 7(3), 309-338.
Williams, F., & Monge, P. (2001). Reasoning with Statistics: How to read quantitative research. 5th Edition. USA: Thomson Wadsworth.
Wu, F. Y., & Shiu, C. (2009). The Relationship between leadership styles and foreign English teachers job satisfaction in adult English cram schools: Evidences in Taiwan. The Journal of American Academy of Business, 14(2), 75-82.
Yang, C. C., Marlow, P. B., & Lu, C. S. (2009). Knowledge management enablers in liner shipping. Transportation Research Part E: Logistics and Transportation Review, 45(6), 893-903.
Yu, S. H., Kim, Y. G., & Kim, M. Y. (2007). Do we know what really drives KM performance? Journal of Knowledge Management, 11(6), 39-53.
Yukl, G. (1999). An evaluation of conceptual weaknesses in transformational and charismatic leadership theories. The leadership quarterly, 10(2), 285-305.
Zahra, S. A., Ireland, R. D., & Hitt, M. A. (2000). International expansion by new venture firms: International diversity, mode of market entry, technological learning, and performance. Academy of Management journal, 43(5), 925-950.
Zaltman, G., Duncan, R., & Holbek, J. (1973). Innovations and Organizations. New York: Wiley.