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研究生: 簡修平
Chien, Hsiu-Ping
論文名稱: 從動機與認同觀點增進球迷成為付費會員意願
From fans to members: the motivation and identification perspectives
指導教授: 洪秀瑜
Hung, Hsiu-Yu
口試委員: 蔡顯童
Tsai, Hsien-Tung
沈永正
Shen, Yung-Cheng
洪秀瑜
Hung, Hsiu-Yu
口試日期: 2022/06/07
學位類別: 碩士
Master
系所名稱: 管理研究所
Graduate Institute of Management
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 77
中文關鍵詞: 效用動機享樂動機社會動機球隊認同會員意願
英文關鍵詞: utility motivation, hedonic motivation, social motivation, team identification, membership intention
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202200725
論文種類: 學術論文
相關次數: 點閱:121下載:29
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  • 隨著國內職棒體制的發展越趨完善,以及認養主場的風氣普及,季票會員以及付費會員也在台灣各職棒球團發跡萌芽。因為國內對於這類與一般球迷稍有不同的球迷研究仍少,本研究以吸引更多球迷成為付費會員為目標,採用PLS結構方程式的模型進行研究分析,以動機理論作為基礎,探討職棒球團該如何透過制定行銷策略滿足不同的動機種類,從而提升球迷的進場意願,以及影響球迷成為付費會員的意願;並以球隊認同作為中介,探討球隊認同對於球迷成為付費會員意願又會有什麼樣的影響。經過實證,動機滿足對於進場意願具有重要的影響,而進場意願與球迷成為付費會員意願也具有正向影響。另外球隊認同除了對於球迷成為付費會員有正向影響外,同時也會間接影響進場意願與成為付費會員意願之間的關係。

    With the development of the domestic professional baseball system becoming more and more perfect, and the popularity of adopting a home court, season ticket members and paid members are also got more and more common in various professional baseball teams in Taiwan.
    With the goal of attracting more fans to become paying members, this research uses the PLS structural equation model for research and analysis. Based on motivation theory, it explores how professional baseball teams can formulate marketing strategies to improve the entry of fans by satisfying different types of motivation, to make fans more willing to go to the scene to watch the game.
    The willing to go to the scene to watch the game also influencing the willingness of fans to eventually become paying members, also using team identity as an intermediary, this paper explores the impact of team identity on fans' willingness to become paying members.
    After empirical evidence, motivational satisfaction has an important impact on the willingness to go to the scene to watch the game, and the willingness to go to the scene to watch the game and the willingness of fans to become paying members also have a positive impact. In addition, team recognition has a positive impact on fans becoming paying members, and indirectly affects the relationship between the willingness to enter the market and the willingness to become a paying member.

    第壹章 緒論1 第一節 研究背景1 第二節 研究目的5 第三節 研究流程6 第貳章 文獻探討7 第一節 球迷參與與球迷經濟8 第二節 會員經濟12 第三節 動機理論 (效用/享樂/社會三大動機理論)14 第四節 升級付費會員的機制:認同理論18 第五節 整體模型假說與架構21 第參章 研究方法23 第一節 研究變數23 第二節 研究對象與抽樣方法30 第三節 研究分析方法32 第肆章 研究結果33 第一節 各變數之統計資料分析33 第二節 結構模型檢定39 第三節 模型之信度與效度檢定42 第伍章 結論與建議49 第一節 研究結論49 第二節 管理意涵52 第三節 研究限制與未來研究方向54 附錄58

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