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研究生: 吳姵儒
Wu, Pei-Ju
論文名稱: 工程師人格特質對工作敬業之研究-以組織變革態度為中介變項
The Study on Engineers’ Personality Traits and Job Engagement: The Mediation Effect of Organizational Change Attitudes
指導教授: 林弘昌
Lin, Hung-Chang
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2018
畢業學年度: 106
語文別: 中文
論文頁數: 69
中文關鍵詞: 人格特質工作敬業組織變革態度
英文關鍵詞: Personality traits, Job engagement, Organizational change attitudes
DOI URL: http://doi.org/10.6345/THE.NTNU.DTAHRD.012.2018.F06
論文種類: 學術論文
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  • 在組織變革的情況下,難免造成員工心理上的抗拒或工作的不安全感,進而影響員工的工作敬業,導致內部優秀人才的流失。工程師為科技公司之核心角色,亦為組織的重要資產,變革推動成效也必須仰賴員工的支持。本研究主要目的想探究科技業工程師的人格特質、組織變革態度與工作敬業之關係,期望透過本研究能夠有進一步的瞭解,以提供企業推動組織變革時參考。本研究共計發放155份問卷,有效回收問卷為148份,有效回收率95%。回收的資料經彙整後分別以信效度分析、描述統計分析、迴歸分析及拔靴法等統計方法進行分析,研究結果發現:(1)人格特質對組織變革態度具有顯著影響,部分成立;(2)人格特質對工作敬業具有顯著影響,部分成立;(3)組織變革態度對工作敬業具有顯著影響,成立;(4)組織變革態度對人格特質與工作敬業具有部分中介效果。本研究根據研究結果提出管理實務上的建議,供日後企業進行組織變革時參考,以凝聚共識,提升企業及全體員工之生產力,達成永續經營的目標。

    Under the organizational change process, employees’ psychological resistance and unsafely on jobs become more inevitable. This phenomenon further influences employees’ job engagement and leads to brain drain in organizations. Engineers are the core role of technology companies, and they are also important assets of the organization, the effectiveness of organizational change should depend on their support. The purpose of this study aims to investigate the relationships on personality traits, attitudes toward organizational change and job engagement for high-tech engineers in Taiwan. The significance of this study provides valuable results to organizations which had been undergoing organizational change as reference.
    A total of 155 questionnaires distributed, and 148 were valid, yielding a response rate of 95%. The collected data were analyzed by statistical methods such as reliability and validity analysis, descriptive statistical analysis, multiple regression analysis and bootstrapping method. The results of the study indicate that:(1)Personality traits have significantly positive effect on Organizational change attitudes, partially established.(2)Personality traits have significantly positive effect on Job engagement, partially established.(3)Organizational change attitudes have significantly positive effect on Job engagement, established.(4)Organizational change attitudes have partial mediating effect between Personality traits and Job engagement.
    Based on the research results, this study proposes management practices for reference in future organizational changes in order to build consensus, enhance the productivity of the company and its employees, and achieve the goal of sustainable management.

    目 錄 誌 謝 i 中文摘要 ii ABSTRACT iii 目 錄 v 表 次 vii 圖 次 ix 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 4 第三節 名詞解釋 4 第二章 文獻探討 7 第一節 人格特質 7 第二節 組織變革態度 10 第三節 工作敬業 14 第四節 相關研究 17 第三章 研究設計與實施 21 第一節 研究架構 21 第二節 研究假設 22 第三節 研究對象 22 第四節 研究法 23 第五節 研究工具 23 第六節 資料處理與分析 28 第七節 研究程序 30 第四章 結果與討論 33 第一節 信效度分析 33 第二節 描述性統計 39 第三節 共同方法變異檢測 41 第四節 迴歸分析 42 第五節 中介效果分析 45 第六節 綜合討論 48 第五章 結論與建議 51 第一節 研究結論 51 第二節 實務管理意涵與建議 52 第三節 研究限制與未來研究建議 54 參考文獻 57 一、中文部分 57 二、外文部分 59 附錄一 人格特質、組織變革態度與工作敬業之關聯性調查問卷 65

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